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Conference Presentation

Breaking Down Silos & Creating Customer Wow! Design and Run Customer Journeys, All-in-one

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Join Dynatrace and Totango for a close look at how to break down the silos of data, people, and process to ensure enterprise-wide alignment across your entire customer journey. In an age where remote teams and virtual CSMs are now the norm and the rate of change continues to increase, customer engagement tools that are visual, modular, easy to implement and use are more critical than ever. Hear how Dynatrace is leveraging Totango and Zendesk to ensure cross-company visibility and collaboration and make it easy to design, run, measure and rapidly iterate best-in-class digital customer experiences at scale.

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Publish Date: October 29, 2021

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