Best Practices for Selecting an Outsourcer/Strategic Partner

With rising interest in extreme efficiency and extreme automation, more technology firms are coming to terms with core vs. context. The reality is that in many cases, an expert third-party provider can partner with you to execute parts of your operation at a lower cost and a higher quality than you can. Though interest in service providers originally focused on outsourcing support calls, today technology firms are finding that strategic partners are able to offer advantages to a growing number of areas, from knowledge management to social media monitoring, and even contract renewals and revenue generation. In this panel, hear some best practices from a panel of industry experts on how to identify areas for outsourcing, the process involved in selecting the perfect partner, and how to successfully manage the partner relationship.