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Research has shown that engaging employees and building leadership capabilities are both key to long-term organizational health. Yet in the intense customer support environment, how can managers focus on strategic issues and engaging employees while also juggling the urgent issues that inevitably crop up? Traditional consulting and training are useful, but don’t scale well.
Learn more about the research that underpins successful digital transformations, and how it applies to your organization. Learn why and how Salesforce used Klever Insight software to help busy managers of busy teams stay organized and narrow their focus on the right areas to tackle with minimal management intervention. All the while getting teams actively involved in all aspects of solution design, rollout, adoption, use, compliance.
CEO and Co-Founder, Klever Insight
Publish Date: May 8, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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