Conference Presentation

Augmenting Coaching for Managers with Software: Insights from Salesforce & Klever Insight

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Research has shown that engaging employees and building leadership capabilities are both key to long-term organizational health. Yet in the intense customer support environment, how can managers focus on strategic issues and engaging employees while also juggling the urgent issues that inevitably crop up? Traditional consulting and training are useful, but don’t scale well.  Learn more about the research that underpins successful digital transformations, and how it applies to your organization. Learn why and how Salesforce used Klever Insight software to help busy managers of busy teams stay organized and narrow their focus on the right areas to tackle with minimal management intervention. All the while getting teams actively involved in all aspects of solution design, rollout, adoption, use, compliance. 

Presented By:

Phil Verghis

CEO and Co-Founder, Klever Insight

Publish Date: May 8, 2019

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Peg Rodarmel, SVP, Subscription Services, Infor

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