You want your customers to use your software more, use more of your software, and use it independently and WELL!
Your customers retaining your software is 100% dependent on them adopting it and using as described above. Every user needs to a reference for you. To ensure it, help them help themselves. Embed tailored help right and guidance within the application leaving nothing to chance, luck, or remembering what was in a class months before.
During this session, we will discuss how to tailor that in-application help and on-demand learning to match the EXACT needs of your users. We’ll do it easily and automatically. On-boarding users to your software and new ways of working happens every day not just on the day of go-live and rollout. The strategy and methodology are all about the user, what they need, and when they need it.
Let’s discuss:
- Specific strategies that work for onboarding and enablement every day
- Specific success stories that leverage technology to win
- Examples of organizations that have won by using ANCILE uPerform