Conference Presentation

Achieving Agility: Leveraging a Distributed and Liquid Workforce

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Change is coming from all directions, and faster than ever. Traditional PS models are being threatened and there is an urgent need to reduce the cost of delivery. PS organizations are also being pushed to build and mature new services that enhance client success and increase profits for their organizations. Meanwhile, the rapid pace of technological change is creating a skills gap in most organizations. Each of these challenges indicate that to be competitive, teams must change, adapt and rethink how their organizations function. How can PS leaders adapt and thrive in these rapidly changing conditions? Attend this thought-provoking session about the future of services and discover how high performing PS organizations are unlocking strategic growth by adopting a highly-agile, scalable and efficient workforce. You will learn: _ How to structure, engage and manage a modern workforce _ The steps required to initiate change _ Examples of services organizations that are successfully adapting

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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