The trap is set.
Most companies are already in it.
While companies cut services to replace with AI, the winners will build entirely new service categories that don't exist yet. TSIA is mapping this shift in real-time.
The end of services?
Or the ERA of services?
AI doesn’t eliminate services—it makes them mandatory. Smart companies aren't cutting their scale, they're weaponizing it.
Benchmark your tech services organization for free
Discover the benefits of benchmarking with Performance Optimizer. Identify organizational challenges, get a prescribed action plan, and unlock your roadmap to improved outcomes.
The fight for revenue survival: Are you ready?
Discover why revenue growth is harder than ever—and how technology services hold the key. Dive in to master renewal rates, expansion strategies, and cost control.
Benchmark your tech services organization for free
Discover the benefits of benchmarking with Performance Optimizer. Identify organizational challenges, get a prescribed action plan, and unlock your roadmap to improved outcomes.
.avif)
We help companies make smart decisions
In these industries:
On these key topics:
Best practice implementation and improvement
When you understand what “good” looks like, correlating people, processes, and technology to your financial results is a snap.
AI implementation
As AI continues to be incorporated into business models, it’s critical to stay current on its best practices, and which capabilities will move the needle most on growth and profitability.
As-a-service and digital transformation
What does it take to build and scale a profitable X-as-a-Service business model—and what are the risks of getting left behind?
Achieving profitable growth
The tech industry has long pursued explosive growth over profitability—but why should your business have to choose between profit vs. growth?
By supporting leaders across these Research Areas:
Cross-functional
Executive Leadership
Offer Portfolio Success
Offering Management
Trusted by top companies everywhere
A data engine fueled by you
Data
Insights
Frameworks
Benchmark
Virtual advisory
sessions
sessions
Inquiries
Member-to-member
inquiries
inquiries
Conference
Is your business ready to discover its potential? Fuel your growth journey with data-backed benchmarking.
For organizations looking to enhance their operational performance, TSIA’s benchmarking offers a clear path to make informed, actionable improvements by leveraging robust peer groups, percentile-based scoring, and customized insights. Learn more in our comprehensive ebook.
20+
years of expertise and proven methodologies
10+
targeted peer groups based on key performance drivers
3x
verified data with unmatched accuracy
Explore the TSIA Portal
Get instant access to TSIA Intelligence—specialized AI built for tech services—with your free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
.avif)
Join the conversation
We couldn’t do what we do without you. That’s why whether in-person, virtually, or both, we’re proud to connect you with a diverse and inclusive network of other industry professionals who have solved the same challenges you’re facing.
