Jack Johnson

VP, Service Revenue Generation Research

Jack Johnson is the vice president of service revenue generation research for TSIA. In this role, he works closely with member companies to deliver research and advisory programs focused on helping them optimize their renewal organizations and effectively deliver revenue outcomes.



Jack Johnson
Strategic Services Journey Map

Top Service Revenue Strategic Services Engagements

  • Support portfolio optimization
  • Applying renewal pacesetter practices
  • Monetizing support and adoption in XaaS models
  • Outcome-based service offer development
  • Utilizing pricing as a growth lever