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TSIA Announcements
TSIA Recognizes Support Staff Excellence Certification for CSC and Brightcove in 2023
The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology and service organizations, announced today the technology companies who have achieved Level I and Level II Support Staff Excellence...
2023
Award
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TSIA's Research Journeys to Crack the Code on Implementing AI
The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology and service organizations, today announced that their latest round of Research Journeys will...
2023
Launch
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TSIA Announces Recipients of the 2023 STAR Awards
The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology service organizations, is excited to announce the finalists and recipients of the 2023 STAR Awards...
2023
Award
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TSIA Welcomes Martin Dove as Chief Revenue Officer to Accelerate Growth and Innovation
The Technology & Services Industry Association (TSIA), the leading research and advisory firm for technology service organizations, is excited to announce the appointment of Martin Dove as its new chief revenue officer...
2023
Announcement
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TSIA Unveils a First of its Kind Initiative Called Research Journeys
Today the Technology & Services Industry Association (TSIA) launched a new research program to solve some of the most complex business challenges facing the tech industry. This program, dubbed TSIA Research Journeys...
2023
Launch
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The Evolution of Customer Success in the Age of AI
Customer success (CS) has become a cornerstone of modern business, especially within the SaaS industry. Customer success is one of the largest service functions in the technology industry, and therefore also one of the most expensive...
2024
Byline
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News from the week beginning 18th March 2024
Last week, SoftIron launched VM Squared, an alternative to VMware’s vSphere product suite. Apica has formed a technology partnership with Boomi that will see its observability platform powering the observability of Boomi...
2024
Article
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Experience Matters
Think of it as a paradox of managed services today: the more MSPs prosper in aggregate, the harder it is for them to prosper alone...
2024
Interview
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The New TSIA Portal: Bringing Proprietary Insights to Professionals
SAN DIEGO, Feb. 20, 2024 /PRNewswire/ -- TSIA (Technology & Services Industry Association), the leading subscription-based research and advisory firm for technology and service organizations, announced today the launch...
2024
Announcement
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Cementing The AI Business Model Foundation
Adopting AI technology into modern business models is one of the most significant industry evolutions we’ve experienced since the advent of the internet. Without question, AI has fundamentally disrupted the operating model of technology...
2024
Byline
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