TSIA Interact Fall 2020 Event Session Recap for Field Services
The TSIA Interact sessions from the fall 2020 virtual event covered
the latest trends in field services.
Additional field services sessions included:
Feeding the Bot: How KCS and Chatbots Work Together
Remote Resolution in the Pandemic Age
Dell Technologies Services Digital Repair Initiative: Faster, Better, Smarter
For the TSIA Community who registered for TSIA Interact in October 2020, the on-demand content can be accessed by members and non-members via the virtual platform, through October 2021. Registered members can also access content through the TSIA Member Resource Center.