Every business leader, product executives included, wants to solve the customer problem while optimizing the return on their product and portfolio investments. Unfortunately, many strategic initiatives may not fully capture customer needs, which leads to bloated feature sets and poor usage.
In this informative workshop, engage in a stimulating discussion to understand what works and what doesn’t on the journey to balancing product and service strategy, creation, implementation, and performance to get the results you want aligned with the outcomes your customers seek.