We use cookies to enhance site navigation, analyze site usage and show personalized advertising. See our Privacy Policy. California residents - see CCPA Privacy Policy Supplemental for opt-out options.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

TSIA Outcome Chains Product Training: Team Workshop

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

This hands on experience will provide an overview of the Outcome Chains application in the context of executing on critical initiatives with implementation leaders, subject matter experts (SMEs) and their teams. Discover the key features of the Player License, best practices for collaborating across functions, who should be a player, and how to ACE your next initiative. Assess: Select an Outcome Chains template designed by a TSIA research executive that aligns with a current or planned initiative. Identify where your organization is On Target, Off Target, or a Pacesetter based on industry validated best practices. Customize: Learn how to use the collaborative tools in Outcome Chains to customize the template. Apply your own terminology, add attachments and descriptions. Execute: Leverage TSIA data insight and best practices in conjunction with current organizational capabilities to prioritize closing operational gaps on the path to becoming the pacesetter.

Presented By:

Cindy Lin

Associate Product Manager, TSIA

Publish Date: October 24, 2017

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.