Conference Presentation

Role Specialization: How and Why DoubleDutch Customer Success Specialized into Two Functions

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Learn how the DoubleDutch Customer Success team realigned into implementation and customer success functions. We'll discuss the signals that led us to this change, our process for planning and rolling out the change, along with post-transition outcomes.

Presented By:

Aaron Lapierre

VP, Client Services, DoubleDutch

Publish Date: October 18, 2016

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