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Conference Presentation

Renewing at Pacesetter Levels: Frictionless Renewals

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Maintaining and growing retention levels is key to every organization. Early communication, well documented processes, setting customer expectations, and a driven, dedicated renewals team are key to your success. We will discuss how focusing on renewal rates, invoicing rates, and booking rates will help you drive revenue and profit for your business. Also find out how to make this process as frictionless as possible so you can focus on growing your business through upselling.

Presented By:

Peg Rodarmel

VP, Maintenance Business - NA/LATAM, Infor Global Solutions

Publish Date: May 6, 2013

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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