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Most OEMs spend much more on field engineering than needed. Why? Because their labor costs are fixed and high. But it doesn't have to be this way. Learn how a F500 company mitigated its heavy fixed costs by using a variable field labor model and digital marketplace, while preserving service quality and brand integrity. See how your business can deliver excellent service at the best price while eliminating or drastically cutting fixed field engineer costs like FTEs, vehicles and maintenance.
Publish Date: May 8, 2018
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Peg Rodarmel, SVP, Subscription Services, Infor
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