Virtual, augmented, and merged reality technology is moving into the enterprise and bringing with it a host of opportunities on how companies deliver services. From Sales to Field Services, companies are looking to these new technologies to improve processes, delivery and support in ways that have never been done before. What do these new use cases look like, how should organizations look to implement and where do they start? Based on survey work and dozens of interviews with TSIA members and industry thought leaders, this session will address these use cases and things to consider as more organizations explore and begin to implement.