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One of the hottest trends in PS is Microtransactions: leveraging unused consultant resources for small, bite size customer projects, which not only boosts utilization rates but also introduces a new stream of PS revenue. But what is the infrastructure required to take the complex PS quote and proposal process and make it simple, fast, and maybe even self-serve? In this session, hear from three TSIA partners whose solutions are being leveraged today to enable profitable PS Microtransactions. Find out how the programs were introduced, what barriers they had to overcome, and the ROI of investing in deal automation technology.
Distinguished VP, Service Technology Research, TSIA
Publish Date: May 7, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.