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Every year, we spend millions of dollars on training and development. One of the ways we can determine the value achieved is by using analytics to assess who is using the content, where, when, and how. But with all this data available, which data points matter? Using a real-world example, with Cisco Partner Help Desk Training, we’ll look at what data is available and how to find it. We’ll also discuss why some data is more valuable than others and why big data isn’t always good data. Lastly, we’ll look at how all the data points come together to really bring into view a clear image of who your users are and why it’s okay if they enjoy a frozen treat while enjoying their class. In this session, we will discuss: • Your top Talent and Performance business concerns for 2016 • The value of both descriptive and predictive learning analytics in the workplace • Which data points will help you understand your users best • How a common performance issue may be examined and resolved through the disciplined application of learning analytics • How xAPI may be used to support the understanding of bridging a workplace’s performance and learning ecosystems
President, Tech 2000
Former Cisco Director, Global Virtual Engineering, Michael Bolla Consulting
Publish Date: May 4, 2016
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Peg Rodarmel, SVP, Subscription Services, Infor
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