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Conference Presentation

Adapting and Transforming, Defending and Protecting

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All around the technology industry, PS executives are scrambling to defend and protect their traditional revenue streams while adapting to shifting conditions and seeking ways to equip their talent pools to help drive customer outcomes and adoption. An important part of succeeding in that scramble is the need to understand what others are doing, how key metrics are tracking, what practices are working, and generally, what good looks like. In other words, when you’re in mid-scramble, you need facts not fiction.

That’s where TSIA’s professional services benchmarking comes in. This session will provide a “State of the Discipline” overview of how PS organizations are shifting some of their attention and investment to driving outcomes and adoption, while at the same time seeking to optimize their product-led capabilities and businesses. 


Presented By:

Bo DiMuccio

Vice President, Research and Advisory, Professional Services, TSIA

Publish Date: May 4, 2015

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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