How to make the most of your conference experience at Technology & Services World.


Business casual attire is recommended for all activities and events.
The official hashtag of TSW Las Vegas 2020 is: #TSW20. Stay current on the latest happenings at TSW by following us on Twitter @TSIACommunity.
No. Due to ongoing changes to privacy policies, we do not provide a list of conference attendees. However, we provide access to the TSW conference app where attendees can directly interact with each other.
No, we do not issue press passes, nor do we invite the press to our conferences. This allows us to maintain a safe environment for participants to engage in candid discussions.


Yes, substitutions are allowed. To transfer your registration, please send us an email with your name, as well as the name and contact information of the person you'd like to substitute. If you need to make a change on-site, please visit the Registration desk. For hotel room and reservation transfers, please contact the hotel directly to make necessary changes.
Conference vouchers are purchased with your TSIA membership agreement and are sent to the primary contact for the appropriate TSIA research practice. If you have not been given one of the available voucher numbers and wish to use one to register, please contact us via email and you will receive the name of the person at your company who owns the vouchers and has the authority to distribute them.
We offer discounts based on the number of attendees in your team. The more people you send, the more you save. Visit our Pricing page for details. Then, to register your team, contact us via email to receive the appropriate discount code.
Yes. Everyone at the conference must wear a name badge. Register for the conference and select the "Executive and Advisory Boards - TSIA" attendee type. Follow the prompts and complete the information on the subsequent pages to complete your registration. If you need assistance, please contact us via email.

Once you are at the conference, please proceed to the Registration counter in order to check-in, print your badge and pick up your conference materials.
No. EXPO Only passes are only available for Exhibiting Partners, but you may purchase a One-Day pass to the conference. Please check our Pricing page for more information about One-Day passes, or you may purchase a One-Day pass on-site at the Registration desk.


No. Attendees may participate in any of the open sessions they wish, but while the conference rooms are large, it is recommended that you show up early to your desired session to ensure your seat.
Yes! As a TSW attendee, you will have access to download the breakout and keynote presentations in PDF format at the end of the conference. Login instructions to access presentations will be shared via email. Presentations are available for 30 days after the conclusion of the conference. TSIA members can access all presentations at any time via the Member Resource Center.

Hotel and Venue

No. Hotel room reservations must be made separately. To book your room online and learn more about accommodations, please visit our hotel page.
Yes. The early bird attendee rate for hotel rooms at the ARIA Resort & Casino is $239 per night, and expires on July 24, 2020. The regular room rate for ARIA is $249 per night and expires on September 18, 2020. Reservations made at the ARIA after this date will be sold on a space-available basis at prevailing rates, which may vary depending on the day.

TSW's hotel room block sells out quickly, so if you know that you will be attending, it is advised that you reserve your room ahead of time, as well as the rooms of any additional teammates you are expecting. Name changes on reservations are permitted. Visit our hotel registration page for more details.
No. If you are contacted by any outside company telling you that they are the official housing service for TSW 2020 in Las Vegas, please do not do business with them. TSW and TSIA do not currently utilize a sleeping room housing service and is not affiliated with these services. Conference attendees must make lodging reservations directly with The ARIA Resort & Casino via our online hotel registration page or by calling +1-866-359-7757.
The ARIA Resort & Casino and conference space provides free WiFi to all attendees. Guests staying at the ARIA will also have access to high-speed internet, which is included as part of their resort fee.
The ARIA Resort & Casino offers a variety of delicious restaurants and cafes for either sit-down or quick, take-out meals. View the list of dining establishments here.