FAQs

Yes, substitutions are allowed. To transfer your registration, please send us an email with your name, as well as the name and contact information of the person you'd like to substitute. If you need to make a change on-site, please visit the Registration desk. For hotel room and reservation transfers, please contact the hotel directly to make necessary changes.

Conference vouchers are purchased with your TSIA membership agreement and are sent to the primary contact for the appropriate TSIA research practice. If you have not been given one of the available voucher numbers and wish to use one to register, please contact us via email and you will receive the name of the person at your company who owns the vouchers and has the authority to distribute them.

We offer discounts based on the number of attendees in your team. The more people you send, the more you save. Visit our Pricing page for details. Then, to register your team, contact us via email to receive the appropriate discount code.

Yes. Everyone at the conference must wear a name badge. Register for the conference and select the "Executive and Advisory Boards - TSIA" attendee type. Follow the prompts and complete the information on the subsequent pages to complete your registration. If you need assistance, please contact us via email.

Once you are at the conference, please proceed to the Registration counter in order to check-in, print your badge and pick up your conference materials.

No. EXPO Only passes are only available for Exhibiting Partners, but you may purchase a One-Day pass to the conference. Please check our Pricing page for more information about One-Day passes, or you may purchase a One-Day pass on-site at the Registration desk.

No. Hotel room reservations must be made separately. To book your room online and learn more about accommodations, please visit our hotel page.

Yes. The attendee rate for hotel rooms at the Manchester Grand Hyatt San Diego is $299 per night, and expires on April 8, 2020. Reservations made at the Manchester Grand Hyatt San Diego after this date will be sold on a space-available basis at prevailing rates, which may vary depending on the day.

TSW's hotel room block sells out quickly, so if you know that you will be attending, it is advised that you reserve your room ahead of time, as well as the rooms of any additional teammates you are expecting. Name changes on reservations are permitted. Visit our hotel registration page for more details.

No. If you are contacted by any outside company telling you that they are the official housing service for TSW 2020 in San Diego, please do not do business with them, as it is a known housing scam targeting TSW attendees. TSW and TSIA do not currently utilize a sleeping room housing service and is in no way affiliated with these services. Conference attendees must make lodging reservations directly with Manchester Grand Hyatt San Diego via our online hotel registration page or by calling +1 (619) 564-3333.

The Manchester Grand Hyatt San Diego hotel and conference space provides free WiFi to all attendees. Guests staying at the Manchester Grand Hyatt San Diego will also have access to high-speed internet, which is included as part of their resort fee.

The Manchester Grand Hyatt San Diego offers a variety of delicious restaurants and cafes for either sit-down or quick, take-out meals. View the list of dining establishments here.