Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Service Offer Management
XaaS Channel Optimization
XaaS Product Management
XaaS Speaking Engagements
Become a Member
If you believe you are seeing this message in error,
please let us know.
One advantage of virtual conferences is that every presentation is recorded. Now you can watch everything you may have missed during TSIA Interact. If you signed up for this event, you can view all these presentations by logging into the on-demand sessions.
But there were a few presentations that were especially important and insightful. They should be seen by everyone, both attendees and non-attendees. For that reason, we are making these videos public.
Company Presenting: TSIA
Presenters: Thomas Lah, Executive Director & Executive VP, and J.B. Wood, President & CEO
Comments: Watch how many attendees classified themselves as working for companies that are well positioned to capture market share. Then, watch how many attendees stated they have the critical attributes required to capture market share in today’s technology marketplace.
Company Presenting: DocuSign
Presenter: Kim Peretti, Group Vice President-Customer Success Americas and Global Adoption and Enablement
Comments: Kim does a great job of explaining capabilities required to drive customer adoption at scale.
Company Presenting: ServiceNow
Presenter: Bill McDermott, President & CEO
Comments: Fantastic discussion on what it takes to succeed in today’s technology marketplace.
Companies Presenting: TSIA, HP Inc, Microsoft, Cisco
Comments: Outstanding discussion among senior, diverse technology executives, on how to navigate a career in the technology industry.
Company Presenting: TSIA
Presenter: Thomas Lah, Executive Director & Executive VP
Comments: Overview of specific tactics companies can deploy to improve their ability to sell and deliver business outcomes.
These are just five examples of the high-quality conversations that occur when the TSIA community huddles. And we are incredibly excited that our next conference, Technology & Services World, will be hosted in-person in Las Vegas (limited capacity) as well as virtually, October 18-20, 2021.
You can also be a speaker at an upcoming TSIA conference by submitting a speaking proposal. This is a great opportunity to share your thought leadership, receive professional recognition, and have some fun with your industry peers.
Post Date: June 8, 2021
Thomas Lah is
executive director and executive vice president of TSIA. Since 1996, he has used his incisive analysis, strategic thinking,
and creative solutions to help some of the world’s largest technology companies improve the
efficiency of their daily operations. He has authored several books, including, Bridging the Services Chasm (2009), Consumption Economics (2011), B4B
(2013), and Technology-as-a-Service Playbook: How to Grow a Profitable Subscription
Business (2016), and
Digital Hesitation: Why B2B Companies Aren’t Reaching Their Full Digital Potential (2022).
He is also the host of TSIA’s podcast, TECHtonic: Trends in Technology and Services.
Topics discussed in this post
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.