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Beyond High-Touch: Cost-Effective Customer Success Engagement Strategies in the Digital Age

Beyond High-Touch: Cost-Effective Customer Success Engagement Strategies in the Digital Age

Discover how to optimize customer success engagement strategies using AI and digital tools in our Research Journey, "Beyond High-Touch: Cost-Effective Customer Success Engagement Strategies in the Digital Age." Learn to balance automation and human touch to enhance customer satisfaction and reduce costs.
Customer Success
For executives
Stephen Fulkerson
October 18, 2024
From Cost-Plus to Value-Based: The Pricing Evolution in Technology Services

From Cost-Plus to Value-Based: The Pricing Evolution in Technology Services

Explore how the technology industry is shifting from traditional cost-plus to value-based pricing models. Learn why adapting your pricing strategy is crucial to avoid losing market share, revenue, and competitive edge. Join our Research Journey for insights that can transform your business.
Offering Management
For executives
Hal Stanley
October 17, 2024
Using AI to Enhance Customer Revenue Expansion

Using AI to Enhance Customer Revenue Expansion

Learn how AI can enhance customer expansion and drive revenue growth. In this Research Journey, discover strategies to improve operational efficiency and predict customer needs using generative AI and machine learning.
Customer Growth and Renewal
For executives
Jack Johnson
October 16, 2024
The Future of B2B Customer Engagement: How AI Is Transforming the Buyer-Seller Relationship

The Future of B2B Customer Engagement: How AI Is Transforming the Buyer-Seller Relationship

Discover how AI reshapes B2B sales by streamlining decision-making and enhancing customer success. Learn how businesses can leverage AI to make data-driven sales decisions and prevent churn while sales professionals adapt to strategic roles.
Cross-Functional
For executives
Thomas Lah
September 26, 2024
TSIA vs. Traditional Management Consulting and Analyst Firms

TSIA vs. Traditional Management Consulting and Analyst Firms

Discover how TSIA provides cost-effective, data-driven solutions tailored to optimize your business performance. Learn how TSIA differs from traditional management consulting and analyst firms to deliver actionable insights that drive measurable results for technology providers.
Cross-Functional
For executives
Thomas Lah
September 17, 2024
The Hard Truth About Mastering Change Management

The Hard Truth About Mastering Change Management

Discover how to master change management in tech. Learn key strategies to embrace continuous change, foster accountability, and drive successful organizational transformations.
Cross-Functional
For executives
TSIA
September 12, 2024
Moving to a Professional Services Subscription Model

Moving to a Professional Services Subscription Model

Subscription services is the new, appealing model for many professional services organizations. Delivering recurring revenue is considered higher value toward the overall valuation of the company.
Professional Services
For executives
Dave Young
September 11, 2024
Technology Industry Quarterly Review Q2 2024 Webinar: Key Insights and Trends

Technology Industry Quarterly Review Q2 2024 Webinar: Key Insights and Trends

Gain critical insights into the Q2 2024 tech landscape. Learn about shifting sales & marketing trends, cloud performance, AI's impact, and essential profitability metrics.
Cross-Functional
For executives
Thomas Lah
August 30, 2024
Podcast: Practical Ways to Unlock Revenue Growth with AI

Podcast: Practical Ways to Unlock Revenue Growth with AI

Discover how AI can unlock revenue growth for your business. Learn practical strategies for leveraging AI in renewal management, reducing churn, and driving sustainable growth from the latest TSIA TECHtonic Podcast with Brent Grimes, CEO of Reef.ai.
Cross-Functional
For executives
TSIA
August 28, 2024

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