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TSIA helps you achieve profitable growth at a fraction of traditional consulting costs.
Just ask companies like Salesforce, Microsoft, Cisco, AWS, Adobe, Phillips Healthcare, HPE, HPI, Google Cloud, Dell, Siemens, Zendesk, and hundreds more…
Establish, scale, and optimize your technology services, delivery organizations, and business models by utilizing the following research practices:
Optimize revenue generating capabilities across business functions by utilizing the following research practices:
Develop your technology and services offer portfolios by utilizing the following research practices:
In addition to the research practices listed above, TSIA also offers validated insights on technology services industry trends, consumption, and data analytics. This will help your company invest in the right technology to improve your end-to-end customer experience.
The Impact of the Metaverse on Training (Abridged)
This report identifies potential Metaverse applications for learning and measures consumer appetite for such enhanced learning experiences.
This report looks at the five new growth levers technology solution providers need to follow to achieve the full potential of digital transformation.
This paper will visit key milestones in the Informatica XaaS transformation journey.
Invisible Managed Services KPIs That Are Critical for Success
MS KPIs that can increase customer experience, productivity, and brand recognition while lowering costs.
The Current and Future State of Voice and Sentiment Analysis
How voice and sentiment analysis technology has the potential to become a critical driver of customer health scores and revenue expansion.
The Future of Customer Success
TSIA asserts that customer success will become the dominant revenue engine for XaaS companies. This paper explains why.
Leveraging the Power of the Gig Economy
This report looks at how companies can leverage the gig economy to become a core part of their staffing strategy.
Customer Success and Product Management Collaboration
A look at how a company’s product management and customer success organizations can collaborate for the benefit of the customer and business growth.
How to Talk to Your CEO About Funding Customer Success
Download the e-book and access the three budgeting principles of how to talk to your CEO about funding customer success.
The Future of Technology Professional Services
This report looks at the state of embedded professional services organizations as compared to 20 years ago.
The ARR Trap
This report examines the drive for technology companies to grow annual recurring revenues. It looks at the upside of ARR and the "dark side" of ARR.
On-Premise to Cloud
This report discusses the role of the support organization in transitioning from on-premise to the cloud.
TSIA technology and services conferences take place semiannually. Join us and collaborate with leading tech companies where you can learn how to respond to today’s technology and services challenges.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.