This content is currently only available to TSIA members.
If you believe you are seeing this message in error,
please let us know.
The Year of Profitable SaaS
Join us as we talk to the industry, gather data, and
deliver validated, board-ready insights designed to help empower tech companies to achieve profitable
growth.
Take the Journey
Growth vs. profits
shouldn’t be a choice.
TSIA helps you achieve profitable
growth at a fraction of traditional consulting costs.
Just ask companies like Salesforce, Microsoft, Cisco, AWS, Adobe, Phillips
Healthcare, HPE, HPI, Google Cloud, Dell, Siemens, Zendesk, and hundreds
more…
Download
Report
TECHtonic
Trends in Technology and Services
NEW podcast episodes available every two weeks!
Listen to TSIA's podcast. Get data and insights on the go!
Listen
Now
Silo Busting to Drive
Profits and Growth
October 16-18, 2023 | Las Vegas
Learn More
For the Executive Who Owns Service and Delivery
Establish, scale, and optimize your technology services, delivery organizations, and business models
by utilizing the following research practices:
For the Executive Who Owns Company Revenue Growth
Optimize revenue generating capabilities across business functions by utilizing the following
research practices:
For the Executive Who Owns Success of the Offer Portfolio
Develop your technology and services offer portfolios by utilizing the following research practices:
In addition to the research practices listed above, TSIA also offers validated insights on technology
services industry trends, consumption, and data analytics. This will
help your company invest in the right technology to improve your end-to-end customer experience.
Experience Our Research
Get the data-driven insight you need to make informed decisions on how to transform your business and achieve measurable results.
Research Report
Empower Social Good
Blackbaud shed light on how they have significantly enhanced customer satisfaction through the implementation of a robust value management framework.
Research Report
TSIA Offering Management Benchmarking
This paper reviews key results, operational metrics, and practices for offering management to help businesses develop compelling offerings.
Research Report
Renewal Strategies in the Age of AI and Automation
The 2023 Renewal survey delves into the utilization of capabilities by companies and examines their overall influence on performance.
Research Report
Generative AI Adoption in Support Organizations
This paper presents an analysis of the current state of generative AI adoption within support organizations.
Research Report
Monetizing Customer Success: The Good and Bad Strategies
Understanding which features to include in customer success offers is crucial to remaining competitive in an evolving business landscape.
Research Report
Strategize, Digitize, Decarbonize
According to the UN Environment Program Report account, buildings play a major role in exacerbating the climate crisis.
Research Report
Mobilize the Customer Growth Team for Renewals
This analysis provides a comprehensive overview of the diverse approaches employed by different companies.
Research Report
The Emergence of Outcome-Based Pricing in Managed Services
The increasing demand for outcome-based solutions has prompted a reevaluation of pricing models to align with customer expectations.
Research Report
Navigating Monetization
This paper will provide a high-level view of the poll results, assessing monetization practices across organizations of varying sizes.
Research Report
The Future of Professional Services
TSIA’s 2023 World Interact conference gave professional services leaders a platform to discuss what the future of the field looks like and how to be . . .
Data View
Data View: Offering Management in the Age of AI
Explores the impact of artificial intelligence on the process of offering management within technology companies.
Research Report
Salesforce: Empowering Customer Success through Data-Driven Insights
A review of Salesforce's solutions for leveraging data-driven insights to foster loyalty and drive positive outcomes.
Thank you for subscribing!
TSIA’s Tech Conferences
TSIA technology and services industry conferences take place semiannually. The upcoming TSIA World ENVISION event is all about Silo Busting to Drive Profits and Growth.
Experience Our Community
Our thriving community of 40,000 technology and services leaders rely on TSIA insights every day.
RESIGTER FOR
TSIA WORLD
TODAY
Register Now