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XaaS Channel Optimization
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XaaS Speaking Engagements
Unlike technology consulting firms, TSIA provides deep data insight and an executive peer community to help you improve the strategic, financial, and operational performance of your business. If you are a technology executive who owns service delivery, company revenue growth, or product success, TSIA is for you.
TSIA provides industry-validated research and advisory for establishing, evolving, scaling, and optimizing services delivery organizations and business models. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory that optimizes revenue generating capabilities across business functions. The research practices that focus on these initiatives are:
TSIA provides industry-validated research and advisory for development of both technology and services offer portfolios. The research practices that focus on these initiatives are:
In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.
Seven Emerging Managed Service and XaaS Delivery Capabilities You Must Invest in
This paper focuses on seven emerging service delivery capabilities that companies must invest in and build out starting this year.
COVID-19 Capability Journeys
Organizational capabilities every technology provider will require to excel in a post-COVID-19 economy.
The End of the Road for Field Sales?
Strategies and capabilities that companies can develop and implement to deal with the impact of COVID-19 on the sales organization.
Slides | Managing Through This Crisis
Get data from TSIA’s Rapid Research Response Initiative to see how tech companies have responded to the issues created by COVID-19.
Slides | Successfully Partnering with 3rd Parties in Field Services
Discover outsourcing models, performance metrics, operational best practices, and much more.
Slides | Building the Sales Digital Infrastructure
Get an overview of the emerging digital capabilities sales teams can leverage to drive top line revenues.
Slides | Using Your Pitstop to Assess Channel Capabilities for XaaS
Assure alignment and preparedness to drive world-class partner channel LAER congruence to grow their XaaS business.
Slides | Reactive and Predictive and Prescriptive Support Oh My!
Making the move from Reactive to Predictive to Proactive / Prescriptive Support for all support organizations.
Slides | Customer Training in the Time of Coronavirus
Get insight into how COVID-19 is impacting customer training organizations today and how they’re responding to current challenges.
Slides | Critical Inputs to a Successful Renewal Strategy
Get insight into connection points within your company that contribute to maximizing your revenue potential and minimizing churn.
Slides | Everything Will Change: How COVID-19 Becomes the Accelerator for Custom
Get specific guidance and recommendations for customer success leaders during these challenging times.
Slides | Re-Start Your Growth Engines: XaaS and Your Existing Customers
Discover how to achieve profitable growth in XaaS and Subscription models by driving more revenue from existing customers.
At our recent TSW Live! virtual conference we heard how brands like Google Cloud, Cisco Systems, and Philips Healthcare are navigating the ever-changing business landscape in the current global environment. Get access to all the on-demand presentations and videos from the event.
TSIA Exchange: A community to navigate a pandemic together
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.