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Silo Busting to Drive
Profits and Growth

October 16-18, 2023 | Las Vegas

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For the Executive Who Owns

Company
Revenue Growth

TSIA can help you optimize revenue generating capabilities across business functions. The research practices that focus on these initiatives are:

Customer Growth and Renewal
Chief Revenue Office (CRO) Council

Service and Delivery

TSIA can help you establish, evolve, scale, and optimize your service and delivery organizations and business models. The research practices that focus on these initiatives are:

Customer Success
Field Services
Professional Services
Education Services
Managed Services
Support Services

Success of the
Offer Portfolio

TSIA can help you with the development of both technology and services offer portfolios. The research practices that focus on these initiatives are:

Offering Management

In addition to the research practices listed above, TSIA also offers validated insights on industry trends, consumption and data analytics, and investing in technology to improve your end-to-end customer experience.

Experience Our Research

Get the data-driven insight you need to make informed decisions on how to transform your business and achieve measurable results.

 
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Data View

Data View: Neurodiversity in the Workplace

This data view reports key research findings on the topic of neurodiversity as it relates to the workplace.

 
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Research Report

The Role of Market Segmentation in XaaS

An introduction to the role of market segmentation in XaaS strategies and rationale for segmentation as part of effective XaaS offer development.

 
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Research Report

Assessing the Impact of Sales Specialists' Involvement on Complex Deals

This report reviews the sales specialists survey results to help companies understand how the involvement of specialists helps manage deal complexity.

 
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Research Report

How Customized Deals Impact Involvement from Sales Specialists

Deals with heavy customization can complicate the sales process, as executing and negotiating a deal requires specific expertise.

 
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Research Report

Effective Compensation Structures for Sales Specialists

This report to breaks down survey results to examine which type of compensation structure best incentivizes effective sales performances.

 
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Research Report

The State of Customer Growth and Renewals Quick Poll Results

This paper provides a high-level overview of some of the results of the State of Customer Growth and Renewals (CGR) Quick Poll.

 
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Research Report

The C-Suite Playbook for Profitable SaaS and XaaS

The path to profitability for XaaS providers will not be easy, but it is doable. And there are real world examples of profitable XaaS companies . . .

 
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Data View

2022 Data and Analytics for Revenue Growth

This report provides insight into how companies use data and analytics to drive revenue growth.

 
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Research Report

2022 Customer Life Cycle Sales Skills

This report examines which skills and competencies are most important for growing revenue across the customer life cycle.

 
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Research Report

The State of Professional Services: 2019

Annual report providing an overall snapshot of the professional services discipline based on benchmarking data and the hottest topics/trends of 2019.

 
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Research Report

The State of Managed Services and XaaS: 2019

Annual report documenting major trends and disruptions in managed services and highlighting TSIA’s MS research plan for 2019.

 
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Research Report

The Perfect Partnership: Education Services and Support Services

Mentor Graphic’s digital learning journey and how its vision of customer knowledge acquisition led to a partnership with the Mentor Support Center.

 
 
 
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TSIA’s Tech Conferences

TSIA technology and services industry conferences take place semiannually. The upcoming TSIA World ENVISION event is all about Silo Busting to Drive Profits and Growth.

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Experience Our Community

Our thriving community of 40,000 technology and services leaders rely on TSIA insights every day.

 
 
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Technology & Services Industry Association

The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.

 

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