The trap is set.
Most companies are already in it.
While companies cut services to replace them with AI, the winners will build entirely new service categories that don't exist yet. TSIA is tracking this transformation in real-time.
The end of services?
Or the ERA of services?
AI doesn’t eliminate services—it makes them mandatory. Smart companies aren't cutting their scale, they're weaponizing it.
Benchmark your tech services organization for free
Discover the benefits of benchmarking with Performance Optimizer. Identify organizational challenges, get a prescribed action plan, and unlock your roadmap to improved outcomes.
The fight for revenue survival: Are you ready?
Discover why revenue growth is harder than ever—and how technology services hold the key. Dive in to master renewal rates, expansion strategies, and cost control.
Benchmark your tech services organization for free
Discover the benefits of benchmarking with Performance Optimizer. Identify organizational challenges, get a prescribed action plan, and unlock your roadmap to improved outcomes.
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We help companies make smart decisions
In these industries:
On these key topics:
Best practice implementation and improvement
When you understand what "good" looks like, correlating people, processes, and technology to your financial outcomes becomes clear and actionable.
AI implementation
AI is rewriting business models faster than any previous wave. Stay current on frameworks that drive growth and profitability—from readiness to outcomes.
X-as-a-Service and digital transformation
Per-seat and consumption models are collapsing. Learn how to build a profitable, XaaS business by climbing the Pricing Ladder to value and outcomes.
Achieving profitable growth
The tech industry chased explosive growth over profitability. AI changed the game. Discover how to achieve both, without choosing between them.
By supporting leaders across these Research Areas:
Cross-Functional
Executive Leadership
Offer Portfolio Success
Offering Management
Trusted by top companies everywhere
A data engine fueled by you
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Is your business ready to discover its potential? Fuel your growth journey with data-backed benchmarking.
For organizations looking to enhance their operational performance, TSIA’s benchmarking offers a clear path to make informed, actionable improvements by leveraging robust peer groups, percentile-based scoring, and customized insights. Learn more in our comprehensive ebook.
20+
years of expertise and proven methodologies
10+
targeted peer groups based on key performance drivers
3x
verified data with unmatched accuracy
Explore the TSIA Portal
Get instant access to TSIA Intelligence—specialized AI built for tech services—with your free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
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