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TSIA helps you achieve profitable growth at a fraction of traditional consulting costs.
Just ask companies like Salesforce, Microsoft, Cisco, AWS, Adobe, Phillips Healthcare, HPE, HPI, Google Cloud, Dell, Siemens, Zendesk, and hundreds more…
Establish, scale, and optimize your technology services, delivery organizations, and business models by utilizing the following research practices:
Optimize revenue generating capabilities across business functions by utilizing the following research practices:
Develop your technology and services offer portfolios by utilizing the following research practices:
In addition to the research practices listed above, TSIA also offers validated insights on technology services industry trends, consumption, and data analytics. This will help your company invest in the right technology to improve your end-to-end customer experience.
The State of Service Offer Management: 2023
This annual report outlines key trends impacting service offer leaders and provides a look ahead for 2023.
The State of Education Services: 2023
This report discusses the capabilities education services organizations must have in 2023 and their importance in supporting transformation overall.
The State of Services for Industrial Equipment Manufacturers: 2023
This report summarizes top member inquiries of 2021 from industrial equipment companies, identifying the most relevant business challenges for 2022.
TSIA Field Services Benchmarking
This report explains the critical role the TSIA Field Services Benchmark process can play in driving organizational transformation.
TSIA Support Services Benchmarking
This report explains the critical role the TSIA Support Services Benchmark process can play in driving organizational transformation.
The State of Field Services: 2023
An overview of the capabilities in which field services organizations must invest during 2023 and beyond.
The State of Professional Services: 2023
An overview of the capabilities in which professional services organizations must invest during 2023 and beyond.
The State of B2B Product Management: 2023
Annual report documenting current trends impacting technology product management when designing for B2B XaaS business models.
The State of XaaS Partner Channel Optimization: 2023
This document shatters myths around channel partners in XaaS and lays out the sequential steps vendors must take to deliver partner success in XaaS.
The State of Managed Services: 2023
Annual report published at the beginning of each year documenting major trends and disruptions in managed services.
The State of Support Services: 2023
This report discusses key marketplace trends and critical capabilities that support services organizations must acquire to ensure success in 2023.
The State of Customer Growth and Renewal: 2023
Annual customer success report that looks at the state of customer success organizations across the industry and their current business challenges.
TSIA technology and services conferences take place semiannually. Join us and collaborate with leading tech companies where you can learn how to respond to today’s technology and services challenges.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.