Maria Manning-Chapman

VP, Education Services Research

Maria Manning-Chapman is the vice president of education services research for TSIA. She has more than 25 years of education experience in the high-technology industry. Her diverse knowledge of the education function spans from the fundamentals of content design, development, and delivery to education services strategy definition and execution.



Maria Manning-Chapman

Maria Manning-Chapman Talks About Education Services

 
Strategic Services Journey Map

Top Education Services Strategic Services Engagements

  • The Education Services Strategy Block
  • Pricing Strategy – The Free-to-Fee Continuum
  • Building a Subscription Offer
  • Education Services Strategy
  • Education Services Adoption Strategy
 
 

See What I'm Up To

Check out the most recent education services resources.


video-icon
Webinar

Education Subscription Offers: Knock-Knock Who's There? Webinar

Uncover the important factors that make education subscription offers both effective and profitable.

documents-icon
Research Report

Education Services Sales Research Report

This research report summarizes findings from the Education Services Sales Summit and highlights nine sales best practices.

video-icon
Webinar

Education Services Sales: All Work, No Play Webinar

Join us for this 30-minute webinar to discuss how TSIA can help you develop a successful sales strategy.

documents-icon
Research Report

Transitioning from the Traditional Transactional Stage to the Experiment Stage Research Report

First part in a 3-part series that addresses the transition that education services organizations must make to support a SaaS business model.

documents-icon
Research Report

The Usage of Video in Online Learning: Survey Findings Research Report

Findings from the 2018 Video in Learning survey that looks at the usage of video in learning, and covers practices, metrics and technology.

video-icon
Webinar

Transforming Services with Video: Are You Keeping Up? Webinar

TSIA’s recent Video in Learning survey reveals that more than 52% of all e-learning titles are now video-based. Are you staying on trend?

documents-icon
Research Report

The Five Best Practices for the Usage of Video in Online Learning: Abridged Surv Research Report

Based on the TSIA Video in Learning survey, this abridged report shares the five best practices for using video in online learning.

graphics-icon
Presentation

Keeping Your Head Above Water: Content Maintenance in a XaaS World  Presentation

As companies transition to XaaS business models, an ongoing challenge for Education Services (ES) organizations is the endless content maintenance . . .

video-icon
Webinar

The State of Customer Training 2018 Webinar

This webinar covers four trending items for education services organizations in 2018 based on TSIA members’ top service business challenges in 2017.

documents-icon
Research Report

The State of Education Services: 2018 Research Report

This report features what’s trending in education services this year and serves as a guide on how to achieve success in 2018 and beyond.

documents-icon
Research Report

Training Practices Quick Poll: Summary of Findings Research Report

Education Services Quick Poll covering providing lunch for public classroom training, electronic versus print publication, and usage of assessment.

documents-icon
Research Report

Education Services Revenue Preservation and Growth: What's Your Game Plan? Research Report

This article discusses 7 strategies and includes over 25 tactics that ES organizations can use to preserve and grow ES revenue.