In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Kevin Bowers

Director, Field Services Research

Kevin Bowers is the director of field services research for TSIA. In this role, he works closely with member companies to deliver research and advisory programs focused on helping them optimize field service delivery and engineer profitable customer outcomes.



Top Field Services Advisory Engagements

  • TSIA Point of View
  • Engineering Customer Outcomes
  • How to Achieve Your Strategic Plan
  • Creating Differentiated Field Service Offers
  • Field Services Premium Benchmarking
  • Service Delivery Channel Optimization
  • Field Services LAER Readiness Assessment