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Hal Stanley is the vice president of service offer management research and advisory for TSIA. In this role, Hal is responsible for the research agenda that informs his engagement with member companies offering them best practices and data-influenced research for creating compelling service offers.
Hal Stanley is the vice president of service offer portfolio research and advisory for TSIA. In this role, Hal is responsible for the research agenda that informs his engagement with member companies offering them best practices and data-influenced research for creating compelling service offers.
Prior to joining TSIA, Hal held various senior leadership roles with companies including McAfee, Symantec, and Websense. His deep experience as a marketing strategist and quick ability to spot market patterns and growth opportunities for complex products and services has made him a valuable asset in his past roles and proves to be an asset to TSIA members as well.
Hal has a passion to amplify the customer voice. By listening skillfully to customers and coworkers to identify actionable insights, he connects people and teams to their stated outcomes.
Hal is a gifted communicator who reduces the complex to simplified, consumable frameworks that accelerate team progress. A proven leader, Hal can facilitate diverse groups to arrive at the right conclusion for the business.
Hal contributes to the TSIA blog on the topics of monetizing customer success programs, optimizing premium service portfolios, and creating and launching outcome-based services.
Measuring Success The Evolving KPIs for Growing Revenue in an As-a-Service Busin
Discover the evolving performance metrics that matter in an As-a-Service business and learn how you can effectively leverage them.
TSIA Customer Growth and Renewal Benchmarking
This document describes how benchmarking drives better performance in growing customer revenue.
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2021 Education Services Offer Development Survey Findings
Findings from the 2021 Educations Services Offer Development Survey.
The State of Service Offer Management 2022
This 2022 "State of Service Offer Management" webinar outlines key trends impacting service offer leaders.
Customer Growth and Renewal Maturity Framework
Revenue, Expansion, Renewal, Maturity, Framework
R3 Poll Results: Strategic Accounts Management
This Poll captures the role of Account executives and Customer success in growing revenue for strategic accounts
R3 Poll Results: Field Services Participation in Revenue Generation
These R3 Poll results capture practices associated with revenue generated by field service engineers.
The State of Service Offer Management: 2022
Key trends impacting service offer management business leaders for 2022
The State of Customer Growth and Renewal 2022 Key Trends for Revenue Growth
Join us to discover key trends for growing revenue through expansion and renewal in 2022 and beyond.
The State of Customer Growth and Renewal: 2022
Major trends in the area of customer growth and renewal for 2022 for technology organizations.
Planning for Growth in Strategic Accounts
Discover how to grow your strategic accounts to their full potential with TSIA’s recommended customer growth strategies.
Surfing the Edge of Chaos: Service Offer Management
Learn how to balance customer choice and portfolio complexity without resorting to custom offers.
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.