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Hal Stanley

VP, Offering Management Research and Advisory

Hal Stanley is the vice president of offering management research and advisory for TSIA. In this role, Hal is responsible for the research agenda that informs his engagement with member companies offering them best practices and data-influenced research for creating compelling service offers.



Top Service Offering Management Advisory Engagements

  • Trends in Monetizing Customer Success Offers
  • Creating Customer-Outcome-Based Service Offers
  • Deepening Market Discovery for Service Offer Success
  • Attributes of Compelling Service Offers
  • Trends in Service Offer & Portfolio Management
 
 
 
Webinar
June 28

The Renewal Specialist An Essential Role for Profitable Revenue Growth

Discover the fundamental elements of SaaS revenue growth through renewals and expansion.

Webinar
June 21

Better Offering Management with Generative AI

How are technology companies using AI/ML to deepen market discovery and accelerate offering success?

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Data View

Data View: Auto-Renew Practices

This data view reports auto renewal practices in Customer Growth and Renewal.

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Research Report

How to Find, Package and Close New Service Opportunities with Existing Customers

These steps will help your company grow service revenue from existing customers without investing heavily in additional sales and marketing resources.

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Value Management Why Not Now 2023

Learn how to avoid common service offer management pitfalls and evolve toward value management.

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Research Report

Levers for Profitable Growth

Investor expectations are causing companies to shift their attention to investing in areas that will produce growth results.

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Data View

TSIA Quick Poll: The Impact of Training on Product Subscription Renewal Rate

This data view breaks down survey results about the impact of training on product subscription renewal rates.

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Data View

Customer Success and Renewals Utilization Survey

This data view reports on the current staffing levels, work type utilization, and scope of responsibilities for renewal specialists.

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The State of Customer Growth and Renewals 2023

Learn four trends that technology companies are engaging as they optimize for growth and profitably in 2023.

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Research Report

Utilization Secrets of Customer Success and Renewals

An examination of time investments for customer success and renewals resources.

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Data View

2023 H1 Customer Growth and Renewal KPI

This data view is an overview of 2023 H1 common KPI results.

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Research Report

The State of Service Offer Management: 2023

This annual report outlines key trends impacting service offer leaders and provides a look ahead for 2023.