This content is currently only available to TSIA members.
If you believe you are seeing this message in error,
please let us know.
TSIA Research Team
Meet our team of dedicated researchers who provide data-driven insight and thought leadership in all areas of technology.
At the heart of TSIA’s in-depth tech industry knowledge is our team of experienced research executives. They keep current on what’s new and what's next in their respective
research practices to deliver the most compelling content, best practices, and tools to help our members grow and advance their technology and services businesses.
Anne McClelland
VP, XaaS Channel Optimization Research
Bo Di Muccio
Distinguished VP, Professional Services Research and VP, TSIA Advisory Delivery
Darlene Kelly
Sr. Manager, Customer Success Research
Dave Baca
Director, Support Services Research
David Young
Sr. Director, Professional Services Research
George Humphrey
Distinguished VP & Managing Director, Offering and Delivery Research and Advisory
Hal Stanley
VP, Offering Management Research and Advisory
Harald Kopp
Director, Industrial Services Research
Jack Johnson
VP, Customer Growth and Renewal Research
Jared Raftery
Director of Revenue Research & Advisory
Jasmine Pilar
Manager, Offering Management Research & Advisory
Jeff Connolly
VP, Managed Services Research
Jeremy Blanton
Vice President of Managed Services
John Ragsdale
Distinguished Researcher, VP Technology Ecosystems
Kevin Bowers
Director, Field Services Research
Laura Fay
VP & Managing Director, Products and Offers Research and Advisory
Luke Ronkowski
Director, Managed Services Research
Lawrence Kaye
Director, Education Services Research
Marc Troyan
Sr. Director, Customer Success Research
Maria Manning-Chapman
Distinguished VP, Education Services Research
Sara Johnson
Director, Support Services Research
Stephen Fulkerson
VP, Customer Success Research
Steve Frost
VP & Managing Director, Revenue Research and Advisory
Vele Galovski
VP, Support and Field Services Research