Research Team | TSIA

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At the heart of TSIA’s in-depth tech industry knowledge is our team of experienced research executives. They keep current on what’s new and what's next in their respective research practices to deliver the most compelling content, best practices, and tools to help our members grow and advance their technology and services businesses.

Anne McClelland

VP, XaaS Channel Optimization Research

Distinguished VP, Professional Services Research and VP, TSIA Advisory Delivery

Sr. Manager, Customer Success Research

Director, Support Services Research

Sr. Director, Professional Services Research

George Humphrey

VP & Managing Director, Service and Delivery Research and Advisory

VP, Service Offer Management Research

Director, Industrial Services Research

VP, Customer Growth and Renewal Research

Director, XaaS Channel Optimization Research

Sr. Director, Managed Services Research

Distinguished Researcher, VP Technology Ecosystems

Director, Field Services Research

VP & Managing Director, Products and Offers Research and Advisory

Director, Managed Services Research

Director, Education Services Research

Director, Customer Success Research

Maria Manning-Chapman

Distinguished VP, Education Services Research

Director, Support Services Research

Stephen Fulkerson

VP, Customer Success Research

VP & Managing Director, Revenue Research and Advisory

VP, Support and Field Services Research