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Webinar

Technology Industry Quarterly Review Q2 2025

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TSIA tracks an index of fifty of the largest, publicly traded, global providers of technology services named The Technology and Services 50. TSIA also tracks an index of forty of the largest born in the cloud companies named the TSIA Cloud 40.

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July 30, 2025

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July 30, 2025
|
Pacific Time

Overview

Summary

The webinar centered on the Technology Industry Quarterly Review for Q2 2025, analyzing the evolving dynamics of tech business models, revenue versus headcount trends, and the implications of AI on efficiency and growth. Key insights highlighted the decoupling of revenue growth from headcount and raised concerns about increasing costs for acquiring revenue, illustrating the necessity for strategic adjustments in tech operations.

Challenges

Technology companies are navigating a high-volatility, low-visibility market with rising revenue acquisition costs, uneven AI adoption, and the challenge of sustaining growth through efficient, data-driven, AI-powered customer engagement models that maintain value while decoupling revenue from headcount.

Key takeaways

AI is a Profitability Driver

Companies leveraging AI see gains in operational efficiency and competitive advantage.

Revenue Growth Requires Strategy

Increasing revenue acquisition costs demand more precise, data-informed GTM models.

Bifurcation in the Market

A clear split is emerging between AI leaders and laggards, impacting long-term industry positioning.

Webinar speakers

Thomas Lah

Executive Director and Executive Vice President, TSIA

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Vector (1)

TSIA gave us not only breadth but also necessary depth and industry benchmark information to enhance our services strategy and in some cases, even dramatically change our trajectory! Highly valued service from my perspective.

Vector (2)
Naren Chilukuri, Product Management - Online Services transformation Global Lead, Dell Technologies

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