State of Professional Services 2026

Attend this webinar

Registration is closed. Webinar recording will be available soon.

Watch on demand

January 7, 2026

11:00 AM

Pacific Time

Work Email

Continue

By clicking the “Continue” button, you are agreeing to TSIA’s Terms of Use and Privacy Policy.

Attend this webinar

Watch on demand

January 7, 2026

11:00 AM

First Name

Last Name

Company

Job Title

Country

State

I have read and accepted TSIA’s Privacy Policy and agree to receive marketing communications from TSIA.

Thank you for registering

Check your inbox for a confirmation email including the webinar link, date, and time.

Go Back

Thank you for your interest

Watch The State of Professional Services 2026 using the link below

Watch Now

Go Back

Oops! Something went wrong while submitting the form.

Explore more webinars on the TSIA Portal

Already have an account?

January 7, 2026

11:00 AM

Pacific Time

Overview

Summary

This webinar unpacks how AI Economics™ is reshaping professional services and why PS 1.0 operating models can’t survive the shift. You’ll get a clear, research-backed roadmap—“Mastery, then Momentum”—to formalize an AI-integrated strategy, build scalable PSaaS and outcome-based offers, and strengthen the operational rigor required for profitable PS 2.0.

Challenges

Professional services leaders are under pressure to evolve from effort-based, project work to scalable, AI-enabled, value-based delivery—but most lack a formal AI strategy, clean data, and the Services Engineering muscle to get there. As a result, firms struggle to scale AI, standardize offers, and profitably navigate the shift to PS 2.0.

Key takeaways

Formalize an AI-Integrated Strategy

Create a written PS strategy and charter that embeds AI, subscription revenue, and scalable delivery so every investment aligns to a clear PS 2.0 vision.

Pivot to Scalable Offers via Services Engineering

Invest in Services Engineering to standardize, package, and price offers so you can move from bespoke projects to repeatable PSaaS and outcome-based services.

Master Foundational Rigor and Augmentation

Strengthen data quality, governance, and workflows while positioning AI as an augmentation layer—elevating consultants into “augmented strategists” vs. replacing them.

Webinar speakers

Bo DiMuccio

Distinguished VP, Professional Services Research, TSIA

Related Resources

No items found.

Powered by

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.

Create a free account

Trusted by Professional Services leaders worldwide

TSIA is an effective partner, providing industry best practices for us to key on when building business practices of our Professional Services business model

‍

—Dave Leeker, Sr Manager Customer Success - Consulting Services, BMC Software, Inc.

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.

Explore plans

Have questions or need guidance?

Connect with a TSIA research expert

The State of Professional Services 2026

Attend this webinar

Registration is closed. Webinar recording will be available soon.

Watch on demand

Attend this webinar

Watch on demand

Thank you for registering

Thank you for your interest

Explore more webinars on the TSIA Portal

Already have an account?

Overview

Summary

Challenges

Key takeaways

Formalize an AI-Integrated Strategy

Pivot to Scalable Offers via Services Engineering

Master Foundational Rigor and Augmentation

Webinar speakers

Bo DiMuccio

Related Resources

Powered by

Explore the TSIA Portal

Trusted by Professional Services leaders worldwide

Get the benefits of membership

Events