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Webinar

The State of Professional Services 2026

The Professional Services (PS) industry is navigating an unprecedented transformation, facing what is likely the most profound reordering of business models the sector has ever encountered: AI Economics.™

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January 7, 2026

11:00 AM

Pacific Time

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January 7, 2026

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January 7, 2026
|
11:00 AM
Pacific Time

Overview

Summary

This webinar unpacks how AI Economics™ is reshaping professional services and why PS 1.0 operating models can’t survive the shift. You’ll get a clear, research-backed roadmap—“Mastery, then Momentum”—to formalize an AI-integrated strategy, build scalable PSaaS and outcome-based offers, and strengthen the operational rigor required for profitable PS 2.0.

Challenges

Professional services leaders are under pressure to evolve from effort-based, project work to scalable, AI-enabled, value-based delivery—but most lack a formal AI strategy, clean data, and the Services Engineering muscle to get there. As a result, firms struggle to scale AI, standardize offers, and profitably navigate the shift to PS 2.0.

Key takeaways

Formalize an AI-Integrated Strategy

Create a written PS strategy and charter that embeds AI, subscription revenue, and scalable delivery so every investment aligns to a clear PS 2.0 vision.

Pivot to Scalable Offers via Services Engineering

Invest in Services Engineering to standardize, package, and price offers so you can move from bespoke projects to repeatable PSaaS and outcome-based services.

Master Foundational Rigor and Augmentation

Strengthen data quality, governance, and workflows while positioning AI as an augmentation layer—elevating consultants into “augmented strategists” vs. replacing them..

Webinar speakers

Bo DiMuccio

Distinguished VP, Professional Services Research, TSIA

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