Cookie Settings

In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies. View our privacy policy.

AcceptRejectPreferences
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
View more webinars
|
View more AI Economics content
Webinar

LAER to DARE Part 1: The Death of SaaS & Birth of Outcomes

Sponsored by
and

Discover why the traditional SaaS growth engine is breaking down and how the new DARE framework will replace it in the age of AI.

Attend this webinar

Registration is closed. Webinar recording will be available soon.

Watch on demand

May 27, 2026

11:00 AM

Pacific Time

Continue
By clicking the “Continue” button, you are agreeing to TSIA’s Terms of Use and Privacy Policy.

Attend this webinar

Watch on demand

May 27, 2026

11:00 AM

Thank you for registering

Check your inbox for a confirmation email including the webinar link, date, and time.

Go Back

Thank you for your interest

Watch Now
Go Back
Oops! Something went wrong while submitting the form.

Explore more webinars on the TSIA Portal

Sign up for free

Already have an account?

Sign in
May 27, 2026
|
11:00 AM
Pacific Time

Overview

Summary

This virtual event, which is Part 1 of a three-part series, explores how artificial intelligence is fundamentally breaking the traditional SaaS LAER (Land, Adopt, Expand, Renew) model. Because AI makes customers more productive with fewer seats, the old SaaS engine of expanding user adoption is effectively going in reverse. You will learn why vendors must transition from selling software tools to taking on the risk of guaranteeing business outcomes through the new DARE (Design, Activate, Realize, Evolve) framework.

Challenges

The old LAER model fails because it is unable to cross the 'AI Adoption Chasm,' which is characterized by systemic hurdles like fragmented infrastructure, a severe global talent shortage, and strategic ambiguity about use cases. While the SaaS model relied on software usage as a success metric, AI 'usage' is often a cost center or a sign of inefficiency, placing immense pressure on providers to fundamentally shift how they deliver value.

Key takeaways

Understanding the fatal flaw of LAER in the AI era

Understand why traditional SaaS metrics like seat adoption and software usage are now signs of inefficiency rather than leading indicators of value.

Navigating the AI Adoption Chasm

Identify the deep, systemic transformation barriers preventing AI success, ranging from poor data health to global talent scarcity.

Introducing the DARE framework

Get a first look at the Design, Activate, Realize, and Evolve engagement model that replaces the linear SaaS path with a cyclical, services-intensive process built for AI.

Webinar speakers

George Humphrey

SVP of Research, TSIA

Related Resources

No items found.
Powered by

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account

Trusted by Technology Services leaders worldwide

I find the research TSIA provides is always one step ahead. It certainly helps to see how the industry is changing, and more importantly, what can be done to stay ahead of the game and innovate for our customers.

—Ted Saoumi, Director, Customer Success Management, AVEVA

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Explore plans
Have questions or need guidance?
Connect with a TSIA research expert