Cookie Settings

In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies. View our privacy policy.

AcceptRejectPreferences
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
View more webinars
|
View more AI Economics content
Webinar

The Expertise Economy: How Services Firms Must Evolve to Stay Relevant

In a world where expertise is decaying faster than ever and client expectations are shifting from effort to outcomes, traditional models of selling time no longer suffice. This webinar explores how professional services organizations must reshape their operational DNA, delivery models, and commercial frameworks to stay competitive.

Attend this webinar

Registration is closed. Webinar recording will be available soon.

Watch on-demand

December 18, 2025

11:00 AM

Pacific Time

Continue
By clicking the “Continue” button, you are agreeing to TSIA’s Terms of Use and Privacy Policy.

Attend this webinar

Watch on-demand

December 18, 2025

11:00 AM

Thank you for registering

Check your inbox for a confirmation email including the webinar link, date, and time.

Go Back

Thank you for your interest

Watch Now
Go Back
Oops! Something went wrong while submitting the form.

Explore more webinars on the TSIA Portal

Sign-up for free

Already have an account?

Sign in
December 18, 2025
|
11:00 AM
Pacific Time

Overview

Summary

Explore how TSIA, Kantata, and West Monroe are helping firms redesign talent models, package and monetize their expertise, and benchmark expertise velocity, leverage, and impact—with real-world examples of how tech, roles, and processes can turn expertise into scalable, outcome-driven value.

Challenges

Professional services firms are facing compressing skill half-lives, outcome-focused clients, and legacy time-based models that can’t scale expertise fast enough. Without new talent, delivery, and commercial models, even top firms risk becoming irrelevant in the expertise economy.

Key takeaways

Skills Are Expiring Faster

What a shrinking skill half-life means for hiring, upskilling, and long-term talent design.

Monetize Expertise, Not Just Hours

How to package, standardize, and monetize your firm’s know-how beyond billable hours.

Measure and Scale Expertise Impact

A practical framework, with real firm examples, for measuring expertise velocity, leverage, and value.

Webinar speakers

Bo DiMuccio

Distinguished VP, Professional Services Research, TSIA

Sarah Edwards

Chief Product Officer, Kantata

Peter Strydom

Manager M&A, West Monroe Partners

Related Resources

No items found.
Powered by

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account

Trusted by Professional Services leaders worldwide

TSIA provides us with benchmarking data and expert recommendations we need to push ourselves internally and help us in our journey to create a world-class professional services business.

—Drew Cardon, Sr Engagement Lead, Health Catalyst

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Create an account
Have questions or need guidance?
Connect with a TSIA research expert