v6 icon
Webinar

Beyond “Service at All Costs”: Balancing Service and Risk

Sponsored by
Baxter Planning
and

In a world of tariffs, disruption, and cost pressure, service leaders can no longer afford a “service at all costs” mindset.

Attend this webinar

Registration is closed. Webinar recording will be available soon.

Watch on demand

July 16, 2026

11:00AM

Pacific Time

By clicking the “Continue” button, you are agreeing to TSIA’s Terms of Use and Privacy Policy.

Attend this webinar

Watch on demand

July 16, 2026

11:00AM

Thank you for registering

Check your inbox for a confirmation email including the webinar link, date, and time.

Thank you for your interest

Watch Beyond “Service at All Costs”: Balancing Service and Risk webinar using the link below.

Oops! Something went wrong while submitting the form.

Explore more webinars on the TSIA Portal

Already have an account?

Sign in
chevron right
July 16, 2026
|
11:00AM
Pacific Time

Overview

Summary

In this webinar, Baxter Planning and TSIA will explore how leading organizations are responding through smarter sourcing, network modeling, and more intelligent service parts planning. We will also examine how automation, proprietary data, and AI-driven capabilities are helping leaders shift from reactive decision-making to proactive, resilient operations. The result is stronger service performance, better inventory outcomes, and greater financial confidence.

Challenges

Global disruptions, shifting trade policies, and tariffs have pushed service supply chains into a “service at all costs” mindset. At the same time, growing financial pressure is forcing leaders to balance service performance with tighter inventory control and profitability. The question is: are service leaders ready to optimize customer experience, service levels, and inventory investment without compromise?

Key takeaways

Adapting to disruption with smarter strategies

Learn how service leaders are responding to tariffs, trade shifts, and volatility with more agile service supply chain strategies.

Turning planning into a competitive advantage

See how intelligent service parts planning improves resilience, strengthens service performance, and drives better financial outcomes.

Optimizing service, inventory, and risk together

Understand how leading organizations are making smarter decisions to improve customer satisfaction while controlling inventory investment and service risk.

Webinar speakers

Roy Dockery

Sr. Director of Field Services Research, TSIA

Mike Ross

Principal Product Strategist, Baxter Planning

Related Resources

No items found.
Powered by
tsia intelligence logo white

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account
Laptop Portal

Frame 373Frame 366Frame 370Frame 377Frame 382Frame 383eis logoFrame 388Hitachi vantaraFrame 365
Frame 373Frame 366Frame 370Frame 377Frame 382Frame 383eis logoFrame 388Hitachi vantaraFrame 365
Frame 373Frame 366Frame 370Frame 377Frame 382Frame 383eis logoFrame 388Hitachi vantaraFrame 365
lumenFrame 368Frame 390image logo google cloudrelias logoFrame 392FrameFrame 1Frame 2Frame 3
lumenFrame 368Frame 390image logo google cloudrelias logoFrame 392FrameFrame 1Frame 2Frame 3
lumenFrame 368Frame 390image logo google cloudrelias logoFrame 392FrameFrame 1Frame 2Frame 3
Vector (1)

TSIA's support and guidance have been invaluable in both the Field Services and Support Services Research areas.

Vector (2)
—Chu Sureshkumar, Site Manager, Mitsubishi Electric Power Products, Inc.

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Explore plans
chevron right
Have questions or need guidance?
Connect with a TSIA research expert
chevron right