Cookie Settings

In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies. View our privacy policy.

AcceptRejectPreferences
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
View more webinars
Webinar

Hype, Myths, and Realities of Agentic AI

The webinar explores the real implications of Agentic AI, cutting through the hype surrounding artificial intelligence in business, addressing how companies can leverage AI to enhance efficiency, reduce labor costs, and optimize workflows.

Attend this webinar

Registration is closed. Webinar recording will be available soon.

Watch on-demand

March 6, 2025

Pacific Time

Continue
By clicking the “Continue” button, you are agreeing to TSIA’s Terms of Use and Privacy Policy.

Attend this webinar

Watch on-demand

March 6, 2025

Thank you for registering

Check your inbox for a confirmation email including the webinar link, date, and time.

Go Back

Thank you for your interest

Watch Hype, Myths, and Realities of Agentic AI webinar using the link below

Watch Now
Go Back
Oops! Something went wrong while submitting the form.

Explore more webinars on the TSIA Portal

Sign-up for free

Already have an account?

Sign in
March 6, 2025
|
Pacific Time

Overview

Challenges

The main challenges addressed include the complexity of data integration and context retention across fragmented systems, as well as the difficulty in extracting meaningful signals from unstructured data in enterprise communications. Additionally, organizations must navigate compliance and security considerations when implementing AI solutions.

Summary

The webinar discusses the realities of Agentic AI, emphasizing its role in enhancing efficiency and optimizing workflows while addressing the complexities of unstructured data.

Key takeaways

Current AI Capabilities

Over half of service organizations are piloting AI agents to boost efficiency and customer support.

Understanding Agentic AI

Learn how Agentic AI delivers real business impact and why it’s reshaping service models.

Use Cases & Challenges

See how AI agents transform support while tackling the technical hurdles of implementation.

Webinar speakers

Thomas Lah

Executive Director and Executive Vice President, TSIA

Krishna Raj Raja

Founder and CEO, SupportLogic

Related Resources

No items found.
Powered by

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account

Trusted by Support Services leaders worldwide

TSIA's research, knowledge, & experience are an invaluable tool for us when evaluating strategy and direction.

Chip Vonburg, CCO, ABBYY

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Create an account
Have questions or need guidance?
Connect with a TSIA research expert