TSIA Strategic Services


Get Even More From Your Membership with TSIA Strategic Services

Drive change with the next level of membership engagement.

Strategic Services Chart

Receive a hands-on approach to achieving your goals, solving challenges, and get the most from the TSIA resources
available to you in your membership with Strategic Services. 

From on-site visits from TSIA research executives to getting a clear action plan on how to get from point A to point B,
contact us today to learn how these custom engagements can get you the results you want, even faster.



Leverage the world's most influential speakers on the future of technology and services to educate and align audiences.

Our compelling speaking engagements address the urgent issues impacting today’s technology industry and outline a roadmap for tomorrow. TSIA’s research team will provide you with the contextual insight and data you need to help drive outcomes specific to your business. 

Speaking events with TSIA

The speaking and workshop engagements helped us bring the whole company together on a strategy much faster than if we tried to do it with internal effort alone.

Callan Carpenter
VP, Global Named Accounts, Autodesk


Get focused advisory and planning during one to two-days of organizational and go-to-market strategy.

Our workshops bring together focused advisory, thought leadership, benchmark data, and best practices into one room. The TSIA research team will reveal the tools, technology, KPIs, and more required to prepare your services organization for operational change.


Advisory Sprints

Accelerate your business transformation with a customized plan of action.

Results are at the core of TSIA Advisory Sprints. They begin with specific service business outcomes that your organization wants to achieve. Over the course of a two-month journey, you’ll receive focused speaking engagements, workshops, and advisory to:

  • Identify: What are your current operational gaps?
  • Plan: Define your business objectives.
  • Strategize: Apply our proprietary frameworks to enable transformational change.
  • Execute: Achieve your services business outcomes.
Learn More About Advisory Sprints
TSIA Speaking, Workshops and Advisory
TSIA Capabilities Assessments

Capabilities Assessments

Compare your current state with known industry best practices and set the pace from practice to profits.

TSIA capabilities assessments are the product of over a decade of deep benchmark analysis from the world's greatest technology companies. Evaluate your ability to service customers with people, process, and technology to:

  • Unlock new revenue by discovering operational gaps.
  • Access hundreds of industry-validated best practices that are proven to drive business results.
  • Justify operational investments.
  • Lead the industry in customer satisfaction.

When you know what great looks like, you can accelerate your transformation with minimal risk.


Strategic Certifications

Establish your company as a tech industry leader and give your customers confidence in their purchasing decisions.

For organizations that exemplify the highest levels of operational excellence, TSIA offers industry certifications to provide formal recognition of an organization’s superior performance.

Interested in becoming an industry pacesetter? TSIA also offers a path for organizations that may require an initial evaluation of current performance in preparation for certification.

Learn More About Strategic Certifications

Pitney Bowes leveraged certification and the JD Power brand for demand creation and improved market share (improve existing client retention and new client acquisition).

Bill Steenburgh
SVP Pitney Bowes Global Services, Pitney Bowes Inc.


Let TSIA Strategic Services Help You Achieve Your Business Goals

Contact us today to learn how our speaking, workshops, advisory sprints, capabilities assessments, and strategic certifications can help get you there faster.