Our compelling speaking engagements address the urgent issues impacting today’s technology industry and outline a roadmap for tomorrow. TSIA’s research team will provides you with the contextual insight and data you need to help drive outcomes specific to your business.
The speaking and workshop engagements helped us bring the whole company together on a strategy much faster than if we tried to do it with internal effort alone.
Callan Carpenter VP, Global Named Accounts, Autodesk
Our workshops bring together focused advisory, thought leadership, benchmark data, and best practices into one room. The TSIA research team will reveal the tools, technology, KPIs, and more required to prepare your services organization for operational change.
Results are at the core of TSIA Advisory Sprints. They begin with specific service business outcomes that your organization wants to achieve. Over the course of a two-month journey, you’ll receive focused speaking engagements, workshops, and advisory to:
TSIA capabilities assessments are the product of over a decade of deep benchmark analysis from the world's greatest technology companies. Evaluate your ability to service customers with people, process, and technology to:
When you know what great looks like, you can accelerate your transformation with minimal risk.
For organizations that exemplify the highest levels of operational excellence, TSIA offers industry certifications to provide formal recognition of an organization’s superior performance.
Interested in becoming an industry pacesetter? TSIA also offers a path for organizations that may require an initial evaluation of current performance in preparation for certification.
Pitney Bowes leveraged certification and the JD Power brand for demand creation and improved market share (improve existing client retention and new client acquisition).
Bill Steenburgh SVP Pitney Bowes Global Services, Pitney Bowes Inc.
Gain direct access to TSIA’s research executives and thought leaders to get the outcomes you want faster.