Our compelling speaking engagements address the urgent issues impacting today’s technology industry and outline a roadmap for tomorrow. TSIA’s research team will provides you with the contextual insight and data you need to help drive outcomes specific to your business.
Our workshop brought tremendous value to our organization by helping us create a common, shared understanding, as well as align on what 'best-in-class' looks like.
Ashley Haynes-Gaspar Executive General Manager, Global Support, GE Digital
Our workshops bring together focused advisory, thought leadership, benchmark data, and best practices into one room. The TSIA research team will reveal the tools, technology, KPIs, and more required to prepare your services organization for operational change.
Results are at the core of TSIA Advisory Sprints. They begin with specific service business outcomes that your organization wants to achieve. Over the course of a two-month journey, you’ll receive focused speaking engagements, workshops, and advisory to:
TSIA capabilities assessments are the product of over a decade of deep benchmark analysis from the world's greatest technology companies. Evaluate your ability to service customers with people, process, and technology to:
When you know what great looks like, you can accelerate your transformation with minimal risk.
TSIA offers a collection of capabilities assessments for the following organizations:
Gain direct access to TSIA’s research executives and thought leaders to get the outcomes you want faster.