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What Support Services Leaders Will Gain by Attending TSIA Conferences

TSIA conferences are ideal for global technology and services leaders responsible for running and optimizing tech support, call centers, or help desks.

Combining TSIA's Support Services research and advisory with the expert knowledge of the industry’s top thought leaders, you’ll learn:

  • Digital engagement: How to effectively engage with today’s increasingly digital customers
  • How to overhaul the hiring process to attract top talent, including millennials and Gen Z
  • Innovative Support technology: Live demos and use cases for extreme automation
  • How Support organizations are successfully collaborating with other business lines
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Support Services at TSIA Interact

Technology & Services World Sessions for Support Services Leaders

Get the latest support services trends and best practices from the industry’s leading support services experts in their sessions, such as:

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*Schedule and speakers subject to change.

TSIA Interact Spring 2021 Event Session Recap for Support Services

The TSIA Interact sessions from the spring 2021 virtual event covered the latest trends in support services.

Additional support services sessions included:

How to Reinvent Customer Support to Become an Engine for Customer Adoption
Cha-Ching! How Support and Success Join Forces to Drive Revenue
Aligning Support and Product Teams

For the TSIA community who registered for TSIA Interact in May 2021, the on-demand content can be accessed by members and non-members via the virtual platform, through May 2022. Registered members can also access content through the TSIA Member Resource Center.

Experience Our Extensive Support Services Community

Expand your network and tap into the knowledge of TSIA's Support Services Advisory Board, industry thought leaders, and fellow conference attendees to learn solutions for overcoming your biggest support challenges from those who know best.

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Technology & Services World.

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