Get the Latest Tech Support Trends

What Support Services Leaders Will Gain by Attending TSW

TSW is ideal for technology and services leaders responsible for running and optimizing tech support, call centers, or help desks.

Combining TSIA's Support Services research and advisory with the expert knowledge of the industry’s top thought leaders, you’ll learn:

  • Digital engagement: How to effectively engage with today’s increasingly digital customers
  • How to overhaul the hiring process to attract top talent, including millennials and Gen Z
  • Innovative Support technology: Live demos and use cases for extreme automation
  • How Support organizations are successfully collaborating with other business lines
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Support Services at TSW

TSW Conference Sessions for Support Services Leaders

By attending TSW, you’ll learn about the latest support services trends and best practices from the industry’s leading support experts in their sessions, such as:

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*Schedule and speakers subject to change.

Experience Our Extensive Support Services Community

Expand your network and tap into the knowledge of TSIA's Support Services Advisory Board, industry thought leaders, and fellow conference attendees to learn solutions for overcoming your biggest support challenges from those who know best.

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Get your top support services questions answered only at TSW.
Register today!