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TSIA Benchmark Preview: Managed Services

What Is Managed Services Benchmarking?

TSIA delivers the most comprehensive benchmark in the industry for managed services organizations. The survey addresses a broad range of practices, results, and operational metrics in the core areas that enable companies to gain perspective on their managed services business performance.

The Benchmark Preview Includes:

  • Sample benchmark questions from four of the seven essential areas of analysis
  • Areas of analysis used for evaluating an individual company against industry peers
  • A graphical representation of TSIA's benchmark scoring methodology
  • Access to a bonus download outlining the key benefits of TSIA membership

Take the first step in discovering how to improve service profitability for your managed services organization by downloading this preview.


Authored By:

George Humphrey

VP Research, Managed Services, Technology Services Industry Association

Publish Date:

As we start up a managed services business, it is important for us to really understand the market, benchmarking, and trends. TSIA helped us do just that.

Charles Wiseman, Service MSP Management, Extreme Networks, Inc.

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