TSIA delivers the most comprehensive benchmark in the industry for managed services organizations. The survey addresses a broad range of practices, results, and operational metrics in the core areas that enable companies to gain perspective on their managed services business performance.
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Authored By:
VP Research, Managed Services, Technology Services Industry Association
Publish Date:
As we start up a managed services business, it is important for us to really understand the market, benchmarking, and trends. TSIA helped us do just that.
Charles Wiseman, Service MSP Management, Extreme Networks, Inc.