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TSIA Benchmark Preview: Managed Services

What Is Managed Services Benchmarking?

TSIA delivers the most comprehensive benchmark in the industry for managed services organizations. The survey addresses a broad range of practices, results, and operational metrics in the core areas that enable companies to gain perspective on their managed services business performance.

The Benchmark Preview Includes:

  • Sample benchmark questions from four of the seven essential areas of analysis
  • Areas of analysis used for evaluating an individual company against industry peers
  • A graphical representation of TSIA's benchmark scoring methodology
  • Access to a bonus download outlining the key benefits of TSIA membership

Take the first step in discovering how to improve service profitability for your managed services organization by downloading this preview.



Authored By:

George Humphrey

VP Research, Managed Services, Technology Services Industry Association

Publish Date:


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Worldwide, Infor Digital Sales, Infor

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