Article
Navigating Partner Management in PS 2.0
Overview
Challenges
As professional services (PS) organizations transition from traditional, project-based models to integrated, AI-powered, subscription-oriented approaches, they will need to adapt their partner management strategies to align with these innovations and capitalize on emerging opportunities.
Summary
The article discusses the transformation of the professional services (PS) industry from traditional models to AI-powered, subscription-based frameworks. This evolution, termed PS 2.0, emphasizes measurable outcomes, renewable revenue, and enhanced partner management strategies. It highlights the urgency of adopting AI and addressing integration challenges to improve service delivery, scalability, and customer engagement.
Included in the full report
Transitioning to PS 2.0:
The industry is shifting from project-based work to subscription-oriented models focused on customer outcomes.
AI Integration Challenges:
Many organizations struggle with AI adoption due to insufficient strategies, poor data governance, and a lack of internal expertise.
Critical Role of Partner Management:
Optimizing partner relationships is vital for delivering high-value services and enhancing overall revenue growth.
Need for Scalable Delivery:
Emphasizing standardized and scalable service offerings will drive efficiency and allow effective utilization of partner capabilities.
Focus on Continuous Upskilling:
Addressing skills gaps through training on AI tools and data literacy is essential for fostering effective collaboration and maximizing service potential.
Publication date:
October 10, 2025
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