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Research Practices


Take a Closer Look

TSIA's dedicated team of experienced research executives work to provide our members with compelling content, best practices, and tools that are the most relevant to their businesses. To better help you find the best path to growing and advancing your business, we offer membership opportunities in a variety of research practices within the tech industry that focus on service and delivery, company revenue growth, and product success.

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Customer Growth and Renewal

Customer Growth and Renewal

Increase revenue throughout the customer lifecycle and maximize renewal rates.

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Customer Success

Customer Success

Increase user adoption and grow your customers by bridging the gap between the promise of technology and customer outcomes.

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Education Services

Education Services

Optimize learning to grow the education business and drive product usage and adoption.

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Expand Selling

Expand Selling

Leverage the resources and touchpoints you already have to grow service revenue from your existing customers.

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Field Services

Field Services

Optimize hardware service delivery and drive digital transformation with IoT and Big Data.

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Managed Services

Managed Services

Structure your organization, develop your go to market strategy, and grow your managed services business.

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Professional Services

Professional Services

Optimize your professional services business, including delivery, pricing, and utilization.

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Service Offer Management

Service Offer Management

How to develop, package, position, and monetize service offer portfolios.

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Subscription Sales

Subscription Sales

Optimize your people, process, and technology for selling technology services and subscriptions.

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Support Services

Support Services

Streamline your technical and customer support operations to deliver outcomes and delight your customers.

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XaaS Channel Optimization

XaaS Channel Optimization

Create, optimize, and grow channel programs for as-a-service offerings.

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XaaS Product Management

XaaS Product Management

Optimize your Product Management organization to accelerate the success of your as-a-service business.

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Industry Trends

Industry Trends

Stay current on the latest industry trends.

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Technology Consumption and Data Analytics

Technology Consumption and Data Analytics

Improve operations and outcomes with data-driven insights.

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Technology and Social Research

Technology and Social Research

Maximize investments in social and service technology.

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