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Professional Services


Professional Services Business Challenges

We know what's trending in professional services.

TSIA's detailed analysis of the industry has identified a top set of professional services business challenges that we address through our membership program.

Expand to view the top professional services business challenges +
 

Experience Our Research

Get a glimpse into our vault of board-ready data insight and
thought leadership in professional services.

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Research Report

The PSO's Guide to Charter Alignment Research Report

This ebook provides a step-by-step approach to aligning your professional services (PS) charter with overall business objectives. Having an aligned . . .

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Research Report

10 Key Practices of Successful PS Organizations Research Report

This report highlights the 10 key practices of successful PS organizations.

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Research Report

Professional Services Pricing Guide Research Report

Professional services orgs get a lot of sales push back when it comes to pricing. Should you be giving your services away for free?

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Research Report

Professional Services Market Rates Study Highlights Research Report

One professional service pricing metric you should be monitoring is market rates. Download the TSIA market rates study highlights!

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Research Report

Top Six Steps for Defining and Tracking Utilization Research Report

Steps to define and track billable utilization for professional services organizations for a productive consulting staff and increased margins

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Research Report

Achieving Extreme Project Performance Research Report

Although dropping margin dollars to the bottom line is an important goal, there's more to project performance than profit.This 6-page paper . . .

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Research Report

Professional Services Compensation: 2017 Research Report

This DataView summarizes the key compensation trends as identified by the 2017 Professional Services Compensation Study.

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Research Report

Making the Case for Powering Up with PS Sales Research Report

This DataView looks at the impact and benefits a dedicated services sales team has on key PS metrics; includes content and metrics.

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Research Report

PS Market Rates Study Summary: 2016 Research Report

This summary of the TSIA 2016 Professional Services Market Rates Multi-Member Study reviews some of the key findings to the entire PS membership.

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Research Report

PS Financial Performance Benchmarks Research Report

This DataView reviews benchmark data on the PS Business Model.

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Research Report

The State of Professional Services: 2017 Research Report

This report provides an in-depth look into professional services key trends, and addresses the shift that's taking place in 2017.

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Webinar

Professional Services Pulse Session: The State of Professional Services 2017 Webinar

Find out the latest trends in professional services for 2017, including changes in the industry and how executives should adapt.

 
 
 

Meet the Research Expert

Bo Di Muccio, Distinguished VP, Professional Services Research

Bo works closely with member companies to deliver research and advisory programs focused on professional services delivery, pricing, and utilization.

Learn more about Bo.

 
 

Experience Our Community

Join our community of professional services leaders.

TSIA Advisory Board

This elite group of professionals advises TSIA on how to best deliver relevant programs, research, and events to members.

Blackboard, Inc.

Oleg Figlin
VP, International Consulting

Diebold Nixdorf

Michele Riley
VP, Professional Services, North America

Mavenlink

Chris Scalia
SVP, Professional Services

Microsoft

Kristin Johnsen
VP, Microsoft Services

TSIA Member Outcomes

Increasing professional services utilization and performance.

See the impact TSIA is making on the tech industry by helping professional services organizations improve their performance.