View more podcasts
Podcast

Practical Ways to Unlock Revenue Growth with AI

Learn how leaders can maximize customer value and business growth in 2025 and beyond.

Listen to more great content in the TSIA Portal

Already have an account?

Sign in
Sign in

Subscribe to this podcast on your favorite platform

Apple podcasts

Apple podcasts

Spotify

Spotify

Attend this webinar

March 21, 2025

1:00 PM EST / 10:00AM PST

Thank you for registering

Check your inbox for a confirmation email with all the necessary information, including the webinar link, date, and time.

Oops! Something went wrong while submitting the form.
August 2, 2024

Overview

Challenges

The challenges covered in this episode include inefficient resource allocation and customer engagement due to reliance on intuition, rather than data-driven strategies—as well as the difficulties in predicting customer churn and managing data entry.

Summary

The podcast delves into how technology companies can strategically leverage AI to enhance revenue growth, particularly in the context of renewal management. It sheds light on the significance of data utilization, predictive modeling, and actionable recommendations for customer success teams. The discussion emphasizes overcoming inherent challenges in data accessibility to drive better decision-making and execution.

Key takeaways

Leverage Predictive Insights:

AI models can identify risk factors in customer renewals that may not be apparent through gut instincts or traditional metrics.

Data Accessibility:

Utilizing machine-generated and standardized data leads to more reliable insights compared to data reliant on manual entry.

Actionable Recommendations:

Implementing a recommendation engine aids teams in prioritizing which customers to focus on based on predicted outcomes.

Transparency and Trust:

Building trust in predictive scores through transparency about their creation and effectiveness is crucial for team buy-in.

Continuous Improvement:

Feedback loops enhance model accuracy, ensuring ongoing adjustments lead to progressively better revenue outcomes.

Podcast speakers

Thomas Lah

Executive Director and Executive VP, TSIA

Brent Grimes

Founder & CEO, Reef.ai

Powered by

Explore the TSIA Portal

Get instant access to TSIA Intelligence—specialized AI built for tech services—when you create a free TSIA Portal account. Unlock expert research, tailored insights, and data-driven strategies to move your business forward.
Create a free account

Trusted by top companies everywhere

Get the benefits of membership

Becoming a TSIA member gives you access to an extensive library of leading research and data to fuel your growth. Signing up takes less than a minute—it’s quick, easy, and free.
Create an account
Have questions or need guidance?
Connect with a TSIA research expert