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End of the Gut: AI Is the New Sales Instinct

Learn how leaders can maximize customer value and business growth in 2025 and beyond.

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March 21, 2025

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July 4, 2025

Overview

Challenges

Sales teams in technology companies struggle with revenue growth, outdated manual processes, cultural resistance to AI, and over-reliance on instinct, making it critical to adopt data-driven, AI-enhanced sales strategies.

Summary

The podcast discusses the transformative impact of AI on sales organizations, exploring how technology can revolutionize traditional practices and drive revenue growth. Emphasizing proactive data usage and the need to adapt to a changing marketplace, the conversation outlines common challenges in integrating AI into sales workflows while highlighting the advantages of leveraging data-driven strategies for improved productivity.

Key takeaways

Growth Challenges in Tech:

Many technology providers are currently facing difficulties in achieving revenue growth, requiring new approaches in sales operations.

AI's Transformative Role:

AI has the potential to redefine sales functions by streamlining workflows, enabling predictive insights, and enhancing forecasting accuracy.

Sales Rituals Identification:

Successful sales organizations should focus on four key activities: coaching, account execution, opportunity management, and accurate forecasting.

Resistance to Change:

There is considerable pushback among sales leaders toward adopting AI due to trust issues and a reliance on instinct rather than data.

Data-Driven Sales Strategy:

The importance of integrating a structured data approach within sales processes is vital for overcoming inefficiencies and positioning organizations for competitive advantage.

Podcast speakers

Thomas Lah

Executive Director and Executive VP, TSIA

Chris Albro

Chief Revenue Officer, People.ai

Chad O’Connor

Chief Revenue Officer, People.ai

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