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Rewriting the Rules of Work with Workday AI

Learn how leaders can maximize customer value and business growth in 2025 and beyond.

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September 12, 2025

Overview

Challenges

The main challenges addressed include mitigating bias in AI systems through thoughtful design and ensuring companies effectively leverage AI to improve efficiency in recruiting and contract management processes. Additionally, there is a focus on the importance of continuous learning and adaptation in AI implementation.

Summary

The podcast delves into the transformative potential of AI in enterprise software, focusing on its application in recruiting, talent mobility, and contract management. The discussion emphasizes the importance of proper system design to mitigate bias in AI solutions, and highlights how companies can leverage AI to improve workflow efficiency and decision-making. Listeners are encouraged to embrace AI in their roles to drive productivity while understanding the associated complexities and implementation challenges.

Key takeaways

AI as a Game Changer:

AI can significantly enhance how professionals conduct their jobs, particularly in recruiting and contract management.

Recruiting Efficiency:

AI's capabilities can automate matching candidates with roles, streamlining recruitment processes that were previously labor-intensive.

Bias Mitigation:

Addressing bias in AI systems requires thoughtful design and ongoing evaluation rather than just blind reliance on technology.

Talent Mobility Optimization:

AI can help facilitate internal employee movement within companies, which can lead to better talent retention and utilization.

Continuous Learning and Adaptation:

Emphasizes the importance of viewing AI as a journey that necessitates ongoing adjustments and improvements for success.

Podcast speakers

Thomas Lah

Executive Director and Executive Vice President, TSIA

Shane Luke

Vice President, Workday AI, Workday

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