Cookie Settings

In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies. View our privacy policy.

AcceptRejectPreferences
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
< Back to directory

Coveo

Category
Adoption/Consumption Analytics
,
Customer Experience/Sentiment Analysis/Health Scores
,
Meet your 
Paratira
 Contact

Stephen Buhagiar

COO
stephen.buhagiar@paratira.ai
stephen.buhagiar@paratira.ai
LinkedIn
Partner Website
Request a meeting  
Company Description
Paratira is derived from the Greek word ‘paratereo,’ which means to observe, watch closely, pay attention to, scrutinise, and note something insidiously. This concept embodies the essence of our brand and drives everything we aim to accomplish. Our goal is to monitor a client’s entire digital landscape, analyse vast amounts of data effortlessly, and provide strategic recommendations to create a tangible impact on their business.

Connect With Us

LinkedIn

Contact Us

‍

Business Outcomes

Key Performance Indicators (KPIs): Support Services

Improve CSAT and first-call resolution, and make your agents more proficient by putting the most relevant, case-specific information at their fingertips as they engage with customers.

Knowledge Management Best Practices

Gather information from everywhere, any source, any silo, no matter how unstructured, and unify the relevant results in a single user interface.

Top Trends for Self-Service

Today’s empowered customers want to solve issues on their own. Why stand in their way? Coveo helps you deliver AI-powered search within your self-service site so customers can easily and quickly find the most relevant solutions.