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The TSIA T&S 50 Q4 Index

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September 23, 2026

Overview

Challenges

Forty-nine large-cap technology and services companies posted a 16.8% median GAAP operating margin this quarter, and thirty-nine of them are GAAP profitable — on the income statement, this cohort looks healthy. But follow the same companies down to cash, and a different quarter shows up: the most profitable constituents in the index are the ones funding AI infrastructure out of their own balance sheets. If you're approving your AI investment case on operating margin alone, that statement won't show you where the cost actually landed.

Summary

This eBook is TSIA's quarterly GAAP scorecard for the T&S 50 Index — fifty large-cap technology, hardware, software, and services companies, benchmarked using the numbers each one reports to regulators rather than the numbers in a press release. Inside, you'll find why the most profitable companies in the index are also the ones funding AI infrastructure off their own balance sheets, a cohort-by-cohort breakdown of how hardware, software, and services margins actually compare. The operating margin says this cohort is healthy. The cash flow statement says something else.

Key takeaways

The cost of AI shows up in cash flow, not in margin.

Oracle carried a +34.8% GAAP operating margin and negative $5.0B of free cash flow in the same quarter, funding $28.5B of AI-datacenter capex. Microsoft's FY2027 capex guidance sits near $175B, and management has already guided operating margin down for the year ahead. If your AI business case is approved on operating margin alone, you won't see the cost until it's already on your balance sheet.

Growth is real, but it isn't paid for evenly.

Median revenue growth across the index is 10.0%, ranging from +58.0% at Dell Technologies to −21.0% at NCR Voyix. Cohort medians diverge sharply: software grows at 12.8% on a 73.2% gross margin, while services grows at 6.0% on a 34.6% gross margin. Benchmarking a services P&L against the index median, rather than the services cohort, sets a target no delivery organization can hit.

Six IT-services majors took the AI cost in margin. One took it as revenue.

TCS, Wipro, Capgemini, Infosys, Accenture, and HCL Technologies all disclosed margin compression this quarter tied to wage cycles, AI investment, or underutilization. Genpact went the other direction: its agentic-AI line grew 24.1% year over year and now makes up 27% of its revenue mix. The difference is packaging and pricing, not how much AI each company actually built.

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