Ebook

The AI-Native Sales Organization Playbook

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Overview

Challenges

Revenue teams are under pressure to do more with less, and without AI they face slower responses, higher costs, and missed growth. Yet adoption lags in high-impact areas like pricing and competitive intelligence, held back by data silos, control concerns, and shifting workforce realities.

Summary

This ebook distills a six-month TSIA Research Journey into practical steps for building an AI-native sales organization. It maps real use cases and adoption patterns to clear plays for deploying AI, readying data, and measuring impact across the revenue engine.

Key takeaways

AI is a strategy, not a tool

Leading organizations use AI to drive speed, win rates, and retention, treating it as a core growth lever, not a side experiment.

Start where value lands fast

Prioritize use cases like conversational AI, predictive lead scoring, AI battle cards, and dynamic pricing to capture quick wins and momentum.

Adoption runs on data and enablement

Unify data, embed AI in daily workflows, train in context, and set KPIs to measure, iterate, and scale.

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