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TSIA Partner Agreement Terms and Conditions

Legal and Privacy Information

Conference Registration Terms
and Conditions

Please review our policies below.

TSW 2021 Las Vegas and COVID-19

TSIA’s first priority is the safety and health of our attendees, sponsors, speakers, production crew, and staff. TSIA is working closely with the MGM/Aria and their Health and Safety Commitment Plan to ensure that Technology & Services World 2021 in October will be a rich peer-to-peer learning and networking experience that is safe for everyone.

Attendee Requirements for TSW (Updated 8/10/21):
Participants at the in-person TSW conference in Las Vegas, including TSIA staff and all registered attendees, will be required to:

  • Provide proof of full vaccination, as defined by the CDC, OR
  • Provide proof of a negative COVID test that was taken 72 hours prior to onsite badge pickup

More detailed information will be provided to in-person registrants regarding this process, and this policy will be updated to reflect that additional information. TSIA continues to reserve the right to modify and/or add to those procedures at its sole discretion.

As a Technology & Services World 2021 conference attendee, I acknowledge and agree to the following:

  • I agree NOT to attend the conference in person if I am experiencing or exhibiting any COVID-19 related symptoms as outlined by the federal and state Center for Disease Control and Prevention (CDC), such as fever, dry cough, or shortness of breath.
  • I agree NOT to attend the conference in person if I have become recently exposed to a person or animal with a positive and confirmed case of COVID-19, or if I have experienced any symptoms associated with COVID-19 within the past 14 days.
  • If attending the conference in person, regardless of my COVID-19 vaccination status, I agree to participate in and abide by all safety protocols implemented onsite outlined by TSIA and MGM/Aria. This may include but is not limited to wearing masks in public spaces, practicing social distancing, providing proof of negative COVID-19 test at attendee expense, non-invasive temperature checking, completing health check questionnaires, and proof of vaccination.
  • I acknowledge the highly contagious nature of communicable diseases and assume all risks associated with attendance at and/or participation in Technology & Services World 2021 (“TSW”) or related activities, including, without limitation, all risks of theft, loss, harm, damage, transportation or lodging costs, other expenses, illness or sickness (including those caused by known or unknown infections or disease caused by COVID or bacteria, fungi, microorganisms, or viruses), bodily injury (including disability or death), or property damage, whether caused by passive or active negligence, intentional acts, accident, or otherwise, and whether caused by TSIA, MGM/Aria, their respective personnel, or others who may attend TSW, their families, colleagues, or other persons with whom they may have contact. I hereby release and discharge TSIA, MGM/Aria, and their respective parents, affiliates, shareholders, employees, contractors, agents, officers, directors, successors, and assigns for their acts or omissions in connection with any of the foregoing, I hereby waive all claims against such persons and entities arising out of the foregoing, and I agree not to sue any of such persons or entities for claims arising out of the foregoing.
  • TSIA, MGM/Aria, and their respective parents, affiliates, shareholders, employees, contractors, agents, officers, directors, successors, and assigns shall not be liable for any special, indirect, incidental, consequential, or punitive damages, even if TSIA or MGM/Aria has been advised of the possibility of such damages.

Payment Options

Credit Card: We accept American Express, MasterCard and Visa. Credit cards are charged at the time of registration online.

For registrations made by TSIA members using a non-voucher payment type (i.e., credit card), registrants may request that a voucher be applied and a refund issued back to the original form of payment.


Registrants that are unable to attend the conference may send a substitute at any time. Please send substitution requests in writing via email with the names of both the original and substitute registrant.

No Risk Cancellation Policy

We understand that there is uncertainty due to the impact of COVID-19, therefore, we modified our cancellation policy for TSW Las Vegas 2021 so that there is no risk for in-person registration.

Registration cancellations must be submitted in writing via email. Cancellation requests cannot be processed over the phone.

Cancellation Deadlines for Credit Card Registrations:

  • Through October 1, 2021:
    • In-person Registration: Full refund
    • Virtual Registration: Refund less a $150 transaction fee
  • October 2, 2021 or later:
    • In-Person Registration: Full refund
    • Virtual Registration: No refund, fees will be forfeited

Cancellation Deadlines for Conference Voucher Registrations:

  • Through October 1, 2021: In-person or Virtual Registration voucher will be restored to "available" status, with its original expiration date
  • October 2, 2021 or later:
    • In-person Registration: Voucher will be restored to “available” status with its original expiration date
    • Virtual Registration: Voucher will be forfeited and remain in "redeemed" status

Registrations by credit card or voucher, for both in-person or virtual, that result in a no-show will not receive a refund.

Other Terms and Conditions

TSIA reserves the right and discretion to verify your relationship with TSIA and to determine if your attendance is appropriate.

Agenda Disclosure

Please note that speakers and topics are confirmed at the time of publishing, however, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, TSIA reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our conference website as soon as possible.


As an attendee of the virtual event and with access to the virtual platform, you will be able to connect with speakers, attendees and sponsors. When interacting with a sponsor or their content, you are agreeing to receive communications from that sponsor, except as governed by law. You will be subject to their communications and privacy policy and will have to opt out with them directly if you decide later to do so.

Photography Disclosure

We reserve the right to use photographs taken at the conference for marketing purposes including, but not limited to, posting the photographs on social media and our various websites, and including them in print and/or email marketing campaigns. By entering the event, you authorize TSIA to include your likeness without additional permission for these purposes. Please note that recording of events/performances is prohibited.

Badge Scanning

As an attendee of the conference, you may be asked to scan your badge at various exhibit booths. When your badge is scanned by exhibitors and/or sponsors during the conference, you are opting in to receiving communications from that entity. You will be subject to their communications and privacy policy and will have to opt out with them directly if you decide later to do so.