WHERE TO CUT BACK
To reduce only the operating costs that don’t cut into the productivity or efficiency of profitable revenue generation.
Increase Sales with Fewer Salespeople
- Increase sales with less staff by leveraging data and analytics from the entire customer lifecycle to place the right resource on the right deal at the lowest cost with the highest chance of success.
Customer Lifecycle Revenue Optimization
- Understand where to eliminate ineffective activities that lead to revenue loss and revenue latency.
- Improve win rates and make sales more efficient through analytics.
- Pay lower commissions by leveraging e-commerce and Customer Success for lower complexity transactions.
Decrease Cost of Sales
- Identify which critical practices drive down Revenue Acquisition Cost (RAC) and lead to cost-efficient growth.
WHERE TO FIND NEW REVENUE
To focus more on the places where revenue CAN be grown in this economy.
Increase Sales Effectiveness and Win Rates
- Leverage data and analytics to inform the optimal sales process and maximize revenue per prospect and increase total contract value.
Data-driven Expansion and Cross-selling
- Leverage lifecycle analytics to identify key customers to target for expansion and find new cross-sell opportunities without additional marketing expenses.
Outcome-based Customer Engagement
- Increase sales, adoption, and renewal by leveraging outcome frameworks to drive the right discussions and ensure clean handoffs with Customer Success.