Congratulations to All Our Certified Companies

TSIA congratulates the following member companies who have received the highest recognition available in the industry, providing credible and independent validation that excites employees and executives, impresses prospects, and confirms customers' purchasing decisions.

J.D. Power Certified Technology Services & Support Certifications

Eleven Years

Cisco Systems, Global (blog post)

Four Years

Avaya, North America

Xerox, North America

Three Years

Riverbed Technology, Inc., Global

Vital Images (a Toshiba Medical Systems Group Company), North America

Two Years

Brocade, North America

HP Personal Computers & Printers, North America

One Year

ISS (acquired by IBM), North America

Oracle, North America

Sun (acquired by Oracle), North America

JD Power Certified Assisted Technical Support

Four Years

Palo Alto Networks (blog post)

Three Years


Two Years




TSIA Excellence in Service Operations

Five Years

HP Business Desktops & Laptops, North America

Three Years

HP Personal Computers & Printers, North America

HP Personal Computers & Printers, EMEA

Schlumberger Software Information Solutions, Global

Two Years

HP Business Desktops & Laptops, APJ

HP Business Desktops & Laptops, EMEA

HP Personal Computers & Printers, APJ

One Year

Hewlett Packard Enterprise, Americas

Hewlett Packard Enterprise, EMEA

Hewlett Packard Enterprise, APJ

Hewlett Packard Enterprise, Global

Oracle, North America

Stores Online, North America

Taleo, (acquired by Oracle), Global

Vital Images, North America

Riverbed Technology, Inc., Global

CA Technologies, Global

Our partnership with TSIA is invaluable because of our shared focus on putting the “Customer First” in everything we do. As a result, HPE earned the Rated Outstanding North America Assisted designation in addition to winning the STAR Award for Best Practices in the Delivery of Support Services. With our ongoing partnership with TSIA, HPE will continue to push the envelope and drive a “Best in World” customer experience.

Victor Sachs, Head of Customer Solution Center Americas, Hewlett Packard Enterprise

TSIA Rated Outstanding

Five Years

Verisign, Assisted Support, Global

Deltek, Assisted Support, Global (press release)

Four Years

Marketo, Assisted & Self-Service, North America

Palo Alto Networks, Global

Three Years

Citrix Systems, Global (press release)

Intermedia, North America

Two Years

Hewlett Packard Enterprise, Assisted Support, North America

Taleo (acquired by Oracle), Assisted Support, North America

One Year

Akamai, Assisted Support, North America


HP Software, Assisted Support, North America

HP Software, Assisted Support, EMEA

HP Software, Assisted Support, APJ

HP Software, Assisted Support, Global

Informatica, Assisted Support, North America

Informatica, Assisted & Self-Service Support, North America & APJ

Informatica, Assisted & Self Service Support, Global

Symantec, Assisted & Self Service Support, Global

Tektronix, Assisted Support, Global