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How to Connect Your Service Offers to Business Value: Part 3

Use adoption services helps your customers achieve their desired outcomes with your technology, connecting your service offers to business value.
Customer Growth and Renewal
For Department Leaders
Hal Stanley
September 24, 2015
September

3 Ways to Increase Service Revenue with Total Customer Focus

July 28, 2015
July

How to Structure Your Managed Services Organization

Learn more about the roles within an ideal managed services organizational structure and their key functions. Structuring a managed services organization.
Managed Services
For Department Leaders
George Humphrey
July 23, 2015
July

Customer Onboarding: What's Next?

So you've on-boarded your customer onto your product or service. What's next? Here's a look at how you can improve your customer on-boarding process.
Customer Success
For Department Leaders
Vele Galovski
July 14, 2015
July

How to Connect Your Service Offers to Business Value: Part 2

Improve your service revenue generation by finding out how your customers measure success to better help them achieve their business outcomes.
Customer Growth and Renewal
For Department Leaders
Hal Stanley
July 7, 2015
July

Why Are You Measuring That? A Guide to Consumption Analytics

Consumption analytics ensure you're tracking the right data that brings you the most value in a technology services business
Cross-Functional
For executives
Jeremy DalleTezze
March 17, 2015
March

What Makes a Successful Learning-as-a-Service Offer

Education Services
Maria Manning-Chapman
January 22, 2015
January

What Makes A Successful Learning-as-a-Service Offer?

The XaaS model, which refers to “anything”-as-a-service, has become a hot topic in the technology services industry. In response to this growing trend, education service providers are starting to develop learning-as-a-service (LaaS) offers that include cloud-based tools, providing customers with even more accessibility to education resources that benefit learners and educators alike. Here are some things to keep in mind to help you get started in creating your own LaaS offering.
Education Services
For managers
Maria Manning-Chapman
January 22, 2015
January

How to Connect Your Service Offers to Business Value: Part 1

In this three part blog series, you'll learn how to painlessly connect your service offers to business value in the emerging B4B climate.
Customer Growth and Renewal
For Department Leaders
Hal Stanley
January 9, 2015
January

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